Bank Of India — unethical closure of my nri savings account

Vijay33

from Delhi, Delhi

Address:	122018
Website:	bankofindia.co.in

My nri savings account has been closed by bank of india, singapore branch. To my surprise on inquiring i was told kyc updation missing.
There was no message from bank in this regard. Moreover, the account can be suspended for kyc updation and not closed.
My passport copy with bank expired on 25.12.2018. They should have informed me to send new copy for kyc updation. But they closed my account and are refusing to activate it.
I would like to lodge a complaint against the bank hegemony and harassment for dereliction of their duty to inform the costumer timely for latest banking guidelines for which the service charges are deducted from the account of the holder.
Vijay kumar

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Bank Of India customer support has been notified about the posted complaint.

Jan 08, 2019

Updated by Vijay33 The bank officials are not listening and sticking to their guns.
Matter needs to be escalated as the closure is illegitimate and coercive.
Vijay Kumar