Bank Of India — Wrong date entry in PPF account leading to loss of interest

KeyuriBhatt

from Ahmedabad, Gujarat

Dec 10, 2021

Address:

Ahmedabad

I have deposited a cheque in PPF Bank account with Bank of India on 30/Nov. The cheque was cleared and balance was deducted from my account on 01/Dec. The entry is made by them on 06/Dec.

The staff there is totally unsupportive and went to an extent of saying that I am attending you at the cost of my work... Isnt attending to customer staff's work? Overall the staff there treats customers very badly too.

We found this gap as we went on 10/Dec to update the pass book.

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Bank Of India customer support has been notified about the posted complaint.

Dec 10, 2021

Updated by KeyuriBhatt interestingly the customer complaint satisfaction percentage too is 13%... it talks about it.