Bank Of Maharashtra — atm cash not received

Address:

NDA PASHAN ROAD NEAR BANK OF MAHARASHTRA TRIDENT APPARTMENT 1ST FLOOR, NDA PASHAN ROAD NEAR BANK OF MAHARASHTRA TRIDENT APPARTMENT 1ST FLOOR, 411021

Dear sir,
My name is ajit gore, my account no. [protected], bank ofmaharashtra, branch bavdhan, ifsc code mahb0001385
I want to inform you, my atm cash is not received to atm, i want to collect 5500 rs but received only 4000 rs but 1500 not coming through atm machine, in that time machine server down, but bank sms 5500 rs debited and only 4000 rs received, why?
Dear sir mam please check the attachment and as soon as possible my problem solve