[Resolved]  Bank Of Maharashtra — Refund initiated by merchant but not reflected in my account

Address: Kolkata

Madam, I am writing to you to raise an issue about: Disputed PoS transaction The issue that I have experienced was: My online PoS transaction of 933.76 using Rupay debit card ending 2322 at Future retail limited was failed due to a technical glitch at their end but amount got debited on 1st may 2021. A refund initiated successfully for this on the same day.Refund transaction having bank ARN 30000811221121109749105 and Bank ref ID[protected] but it still not credited to my account.I have mailed several times to [protected]@mahabank.co.in, [protected]@mahabank.co.in several times about the issue but didn't receive any response from their side.On 11th May 2021 i have registered A complaint with my Bank branch (Complain id-CRM[protected]) about this issue but the issue not get resolved till now.Kindly look into this matter and credit the refund amount to my account. MY Bank Of Maharashtra A/C number-[protected] Branch-Barasat (Kol-700124) Name:Maya Sen Mobile:[protected] It occurred on: 1/05/2021 Credit the refund asap to my account I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account. Yours faithfully, Maya sen A\C: [protected] Ramkrishanapur, Barasat Barasat 700124
+3 photos
Was this information helpful?
No (0)
Yes (1)
May 18, 2021
Complaint marked as Resolved 
Resolved
Bank of Maharashtra customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bank of Maharashtra
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    867
    Pending
    0
    Resolved
    121
    Bank of Maharashtra Phone
    +91 20 2551 3781
    +91 20 2553 2728
    +91 20 2551 4501
    Bank of Maharashtra Address
    Central Office, 'Lokmangal', 1501, Shivajinagar, Maharashtra, India - 411005
    View all Bank of Maharashtra contact information