[Resolved]  Bank Of Maharashtra — Refund initiated by merchant but not reflected in my account

Address:

Kolkata

Madam, I am writing to you to raise an issue about: Disputed PoS transaction The issue that I have experienced was: My online PoS transaction of 933.76 using Rupay debit card ending 2322 at Future retail limited was failed due to a technical glitch at their end but amount got debited on 1st may 2021. A refund initiated successfully for this on the same day.Refund transaction having bank ARN 30000811221121109749105 and Bank ref ID[protected] but it still not credited to my account.I have mailed several times to [protected]@mahabank.co.in, [protected]@mahabank.co.in several times about the issue but didn't receive any response from their side.On 11th May 2021 i have registered A complaint with my Bank branch (Complain id-CRM[protected]) about this issue but the issue not get resolved till now.Kindly look into this matter and credit the refund amount to my account. MY Bank Of Maharashtra A/C number-[protected] Branch-Barasat (Kol-700124) Name:Maya Sen Mobile:[protected] It occurred on: 1/05/2021 Credit the refund asap to my account I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account. Yours faithfully, Maya sen A\C: [protected] Ramkrishanapur, Barasat Barasat 700124