Bank Of Maharashtra — bank of maharashtra transactions done through imps but money not credited to beneficiary account

Address:

UCHGAON EAST, 416005

Dear sir/madam
I have made imps transfer of rs.2000/- from my bank of maharashtra saving account - [protected] to beneficiary account [protected] (Union bank of india ifsc ubin0547115) on 22nd january 2020.
The online transaction status is showing processed but the amount rs.2000/- is debited from bank of maharashtra account and amount is still not credited to beneficiary account.

Expected resolution: the money should either be credited to the beneficiary account or back to my account as soon as possible

Imps transaction detail - imps/48/[protected]/[protected]ubin/self
Amount: 2000/-
Dated: 22/01/2020