Bank Of Maharashtra — debit card transaction not done but money is debit from my account

Address:

Latur, Maharashtra, 413512

My self sant ram verma i have a account with bank of maharashtra. My debit card number is[protected]. I made a transaction on dated 28 july 2017 with bank of baroda atm my transaction is failed but money is debited from my account regarding this i call to bank of maharashtra customer care is take my complaint and according to him i will get my money back in my account within 7 working days but till now i am not get my money back, again i call customer care he says i can raise a request only please contact our card sell dept. About and he provided a number to me when i call to this number[protected] this number is every time busy. I am not get any satisfaction answer and money from bank of maharashtra.
Complaint no is-crm[protected]
Any body can help me.

Thanks & regards
Sant ram verma