Bank Of Maharashtra — missing original documents from bank

Address:

Wardha, Maharashtra, 442301

My father mr. Praveen marotrao umbarkar took home loan from bom hinganghat branch (Mahb0000059) in 2005 but due to sudden death we refund it in 2007. We requested many times for original documents and no objection certificate i. E. Noc and other essential documents but bank employees are unable to do so.
I request you to please do the needful and update the same. Also note that there is no any other way except registering complaint against bank for me.

Thanking you.

Regards,
Shailesh umbarkar,
[protected]