Today i went to the branch of BOM situated at Indore Annapurna. I requested for a demand draft, for which i was told i had to pay a commission fee of Rs. 118/- per DD. I had 4 DD to purchase, and which brought the total to Rs. 472. I hadn't purchased DD before this, so i wasn't aware of the charges. Fast forward, to after i got back home, and looked up the charges using Online Banking, i was shocked to see that i was overcharged by 332. The service charges according to the Internet Banking were (screenshot added).
This is cheating on part of the branch. They're playing with the customers who rely on them for lack of better understanding.
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