Bank Of Maharashtra — refund from amazon didn't credited to my account

I have ordered an item from Amazon for Rs 899/- on 29th September using Amazon upi. I cancelled the order on the same day. Then I received the message from Amazon that refund has been credited but it didn't get reflected in my account. I have contacted Amazon and got confirmation that the amount has been refunded .
I contacted bank customer service and also visited the branch. Raised the complaint several times but didnt received any reply. The details for the same are as follow:-
Bank Account number : [protected]
Bank : Bank of Maharshtra, Kasarwadi branch
IFSC Code : MAHB0000170
Date of trasaction : 29/09/2019
Transaction Amount : Rs 899/-
Date of cancellation : 29/09/2019
Refund date : 29/09/2019
Transaction reference number : #[protected]
Refund Amount : Rs 899/-
Complaint id : prm[protected]

I am herein attaching the confirmation email from Amazon that the refund has been credited.

Please do the needful
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