Bank Of Maharashtra — refund not received in my account

Please give my money back to my account.
My refund reference number - 1cvhqwzm0000k19ybcka
Give my 599 rupee in my account.
Please provide my money back. I am so afraid.
There 10 days past but my money is not refunded. Please resolve my problem.
My order id
[protected]
Transaction date - 10/10/2019
Transaction amount - 599 through debit card.
I order in amazon company.
I didn't receive my refund.
Please give my money back to my account. Amazon send my money on my bank but bank doesn't give my money to my account.
Please resolve my problem.
Bank doesn't give any solution, they didn't help me.