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Bank Of Maharashtra — Refund of credit card bill

Address:TT nagar bhopal mp 462001

I paid a credit card bill by UPI on Paytm
By bank of Maharashtra on 9 aug but
The didn't paid but my amount debited and didn't get a refund from 5 days
Plz solve my problem
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    Bank of Maharashtra Phone
    +91 20 2551 3781
    +91 20 2553 2728
    +91 20 2551 4501
    Bank of Maharashtra Address
    Central Office, 'Lokmangal', 1501, Shivajinagar, Maharashtra, India - 411005
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