| Address: | Mumbai City, Maharashtra |
Hi,
This is to bring to your notice that the staff pof Bank of Maharashra - Mulund east branch are arrogant & unprofessional
Saturday 16th May 2015 I have been to your Mulund East branch -Mithagar Rd, Sachin Society, Patil Nagar, LIC Housing Colony, Mulund East
Mumbai, Maharashtra
I entered the bank at 9.03 am but the cashier was still not ready with cash as she was busy in arguing with other staff .Finally she gave me cash at 9.25 am even thought there was no Que at all.
Then I went to other counter to inquire as I also wanted to deposit my cheque .
Being unaware of the process I politely inquired the lady where she arrogantly answered me stating that I should be aware of basic things.When I Told the that I am bothering you but please help me she started arguing with me stating that I am insane .
In today's world where customer is God your employees are being rude and arrogant
Customer service is awareness of needs, problems and aspirations which this branch lacks
Good services make difference If your employe argue among themselves in front of customers & then with with customers .How will we customers recommend your bank.
Awaiting for your updated on this issue.
Kindly let me know If you need any other details as I am always happy to help you because even I am a part of service Industry .
Regards
Nivedita Pawade Was this information helpful? | 
Sanjay Bhate