Bank Of Maharashtra — rude behaviour of employee

Address:

VISHRAMBAG, Sangli, Maharashtra, 416415

This complaint is regarding bom vishrambag sangli branch one of the employees. I am holding the account in the branch for more than 8 years and my parents has more than 15 years. So far it was good. But since last approximately 1 year there is new lady employee joined, we are experiencing her very rude, arrogant and laud behaviour. Her communication with customers is improper and unfortunately there is no any support from branch manager who is sitting next to her. We have experienced this behaviour saveral times. I'm not sure is it because of the government job or support of branch manager. I'm sure this kind of behaviour won't be tolerated in the private banks. I don't think so informing this to the branch manager will help to solve this issue. Please take an action against the employee and branch manager too.