Bank Of Maharashtra — service charges for issue of cheque book

Address:

Yamunanagar, 411044

I have a sb account ([protected]) with your yamunanagar branch. I had submitted a cheque book requisition leaf. Since no sms was received in this regard, even after 10 days, i contacted the branch. I was told that no requisition was pending at their end and i was advised to fill in a fresh requisition. I did this in good faith and this was processed and i received a new cheque book.
Again, after 10 days, i received a sms regarding despatch of a second cheque book. My account was debited 118 towards issue of second cheque book. I was puzzled. I contacted the branch. I was told that charges would be levied if a new cheque book is issued within 3 months. Having forced me to submit a fresh requisition, the bank should not have processed my first requisition when they located it. I needed only one cheque book but 2 cheque books are thrust on me and i am penalised 118 for no fault of mine. This is very unfair and 118 needs to be credirted back to my sb acct.