Bank Of Maharashtra — upi payment failed 2 times didn't return money

Address:	Ahmednagar, Maharashtra, 414003
Website:	www.bankofmaharashra.co.in

Sir i am saving bank account holder from
Chitale road branch ahmednagar maharashtra
. I have paid rs.936 on 9 june 2017 and rs.450 on 23 nov 2018 both transaction failed. Complaint many times at bank but didn't get my money back. Called bank, customer care, bhim app help center many time. Send mails too much time but didn't get money back. Want to raise complaint but link received from bank not redirecting on complaint page so fail to raise complaint. I have send mails too many time. Pl look in matter.