[Resolved]  Bank of Baroda, Derwa, Pratapgarh — Non payment of pension by the bank.

Address:Pratapgarh, Uttar Pradesh

My pension was not paid to me from 2010 on wards. When I inquired about the same in my paying branch, they asked me to submit the certificate
that I am alive. When I did the same, still my problem was not solved and paying branch officials stated that PPO(Pension Payment Order) was needed to restart the pension. Now they even showed me the details furnished from CPAO (Central Pension Accounting Office) regarding dispatch of my PPO, but they are saying they did not receive the same.

CPAO is saying they have sent the PPO and the bank is saying they have not received it yet.
I really don't know what to do now.
I am very ill and I am in desperate need of my pension.

Kindly help me by taking quick and stringent steps in this regard. I
would be highly obliged.

The details of the dispatched PPO are as follows:-
PPO Number [protected]
Date of dispatch - 14/03/2013
Receipt No.- [protected]
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Aug 14, 2020
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