[Resolved]  Bank Of India New Agra Br — ATM DISPUTE AT SHASTRIPURAM AGRA

Address:

Agra, Uttar Pradesh

By your column I will like to bring the casual approach of bank authorities in which bank fails to refund my money from Disputed ATM transaction at Shastripuram AGRA ATM comes under new Agra office since 27/02/2011 despite moving into consumer court wherein bank fails to give appropriate answers to this problem. Since out of Rs 21000.00 attempted to withdraw from this ATM I was in receipt of Rs 13000.00.
After in lodging my complaint bank had initially paid me Rs 21000.00 and on the next day withdrawing full amount from my A/c Hence I want to know from Bank on which basis they have credited full amount first as this suggest that bank was not sure of its ATM that how much is excess amount was there. Again this ATM was faulty on this particular day as all the cash was received by me was in Rs 100.00 denomination and Rs 500.00 denomination was not there
The concerned bank is totally ignoring all these facts and fails to refund my money of Rs 8000.00 short which shows indifferent attitude of
BANK OF INDIA

SUNIL GUPTA
319 Sec 10 A V COLONY SIKANDRA AGRA
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