Basil International Limited — How can I get return from Basil International Limited

Dear Sir/Madam,
Myself, SUBRATA JANA, S/O- DIBAKAR JANA on behalf of my father DIBAKAR JANA, S/O- LATE SITAL JANA, VILL & POST- GHORADAHA, PS- KHANAKUL, DIST-HOOGHLY, PIN- 712417 applying for getting the refund from the Basil International Limited. However, My father was not able to enter my name and investment details under the Investor entry (as I did't know about the refund process anymore). Therefore, my request is how can my Father get refund from the Basil International Limited.
Details of my policies are given bellow:
Policy 1:
Certificate No: 00684624
Name of Holder: DIBAKAR JANA
Age: 45 (Now 69)
Father Name: LATE SITAL JANA
Address: VILL & POST- GHORADAHA, PS- KHANAKUL, DIST-HOOGHLY, PIN- 721212
Nominee Name: RITA JANA
Face Value: 12000/-
Redemption Value: 44484/-
Date of Allotment: 01.08.2008
Redemption Date: 01.08.2018
Policy 2:
Certificate No: 00416585
Name of Holder: DIBAKAR JANA
Age: 56 (Now 69)
Father Name: LATE SITAL JANA
Address: VILL & POST- GHORADAHA, PS- KHANAKUL, DIST-HOOGHLY, PIN- 721212
Nominee Name: SUBRATA JANA
Face Value: 20000/-
Redemption Value: 43900/-
Date of Allotment: 04.05.2012
Redemption Date: 04.05.2018