Bata India Complaints & Reviews

Bata — bata shoes complain

i have purchased a shoe worth rs.1100 of size 8 as there was no 9 size available on the assurance given by the sales person that the shoe would expand.when i wore he shoe for2 hours it was very painful.when i went back to the shop i was told that 9 size is out of stock and once it come they may give a call or i may do a telphonic confirmation and get the shoe exchanged.after i confirmed that the 9 size is in stock i went for the exchange,which now they said that it wont be exchanged as i have worn it for 2 hours.i had purchased the shoe only on the reassurance of the salesperson from bata that it would expand.it is very shameful for a company like bata to act in this manner and spoils its brand image.

Bata — rs 1300 shoe bag stitching so this is not good for customer

i purchaesed bata shoe from vashi showroom diwali 2007. but after 6 months shoe steaches get remove so its get bad impression . & bad service to customer.

I also purchased a shoe in Dec 07 & with in 5 months its pasting is removed.Shoe cost is Rs 1399(Article no 18 08 4729 Size 8)
When I went to store reply I got is garantee is only for 75 days.
I feel if the cost is Rs 1399 it must perform well for atleast 1 year.

On 6th April 2008, we purchased 3 pairs of footwear from your showroom situated between JNTU to Hitech City road, i.e., in Kukatpally area- Hyderabad,

1. For my footwear I paid Rs. 350/-, the same price printed on the footwear.

2. For a pair of Lady’s footwear we paid Rs. 399/-, actual price printed on the footwear is Rs. 349/- there was a small sticker fixed for Rs. 399 on Rs. 349/-. The same was objected by me while making the payment, but they the showroom staff not accepted. Hence, I had to pay Rs. 399/-. Surprisingly, the same footwear was purchased by one of my friends in your showroom at Secunderabad for Rs. 349/- only. (7 digit Number - Lady's Footwear[protected]

3. We purchased POWER sports shoe for my son for Rs. 799/- actual tag on the shoe was Rs. 749/- only. This was also objected by me while making the payment. Hence, I had to pay Rs. 799/-. (7 digit number - Shoe[protected]

There is a big confusion due to affixed small stickers on actual price by the showroom people to ascertain the actual price by the customer. Kindly clarify the above immediately.

hey i had baught a shoe from your store at
colaba causway for 1400
about 2 months bak...the shoe tore a few days bak...so i went bak 2 the same store...the store manager told me tht nothin can be done about this...can i complain somewhere else bout this...iam tryin to find a better complain cell tht can help me...i[censored] can help me..plz do so...thanks a lot.

Bata — substandard quality soles

I till now had faith in BATA but not now....

i had purchased shoes from bata showroom in thane, T/4/CSNo. 32, kopineshwar trust building 2,
station road thane(W).
within 30 days o[censored]se d sole ripped off like of paper, when i contacted d manager he asked me to pay 200/-
towards BATA to get sole replaced. when i asked him to give me in writing, he refused to do so. he said we dont have that authority, while it is written in your invoice. cash memo no:7307.
Is this the service bata gonna provide, then i am forced to go to consumer court.

my contact no:[protected]
:[protected]

I am not satisfied with the product quality as well as the service provided at the store at shalimaar baagh store at new delhi. I bought a pair of shoes one week back, it got torn in a week time.. but the store keeper is not ready to replace the shoes... It was worth Rs 1300/- It is not at all expected from a stre like Bata... I am highly disappointed and plan not to buy frm there again... address of store is AG 38, opp. richie rich, shalimaar bagh... I hope the company will look after the complaint and will surely take the necessary step to help me... thankuuuu...

Dear Sir,

Reg.: Request for refund/replacement.

With a deep sense of regret, i would like to register my complaint to your good self
that the cute looking footwear, COMFIT that i purchased from your Usman Road
T Nagar Chennai 17 out let for Rs.999.00 has given way in less than a weeks'
use by my daughter.

I, K.S.Narasimhan - employed in a Nationalised Bank here at Chennai had purchased
the sandel as above, on 19th of July 2009 but as the purchase bill, which my wife
had taken it to her office for claim purpose - who had to stay on leave for more than a
month, at home - and hence i had to delay, my approaching the point from where
i purchased the footwear.

I am sending this appeal of mine to you, as i could not get the desired decisive
response from your officials. As my expectation is quite legitimate and honestly
my complaint is genuine, with great expectation i request you to kindly advise
your T Nagar unit, to pay heed to my request and do the needful.

The heel strap of the Left one - had literally torn apart and as the soul is of pvc
mold, it needs no mention for me to speak about repair. More over a junior
foot wear of a school going girl will get only a very minimum load; but in my
case, it is only due to the material quality or defective finish, i became
unfortunate to select that pair.

The universality that Bata is enjoying, is quite evident and a surprise inventry
chek up of my shoe rack will reveal that each one in my family has got a
minimum of two to three pairs of Bata product to their credit. Hence, we are
and we will continue to be regular users of your products.

I finally request you to let me know the likely time when you will be available
here at Chennai so that i will be making it convienient for me to meet you
in person and produce the defective product, for your satisfaction.

Kindly advise your T Nagar branch, to replace(as i want to have that nice
footwar for my daughter) the defect one, under intimation to me so that
i will approach them at the right time.

Regards


k.s.narasimhan

Bata — regarding defective shoe

sir i have already submitted a complain in this respect to the bata consumer service about the shoe puchase which i did 1 month ago,to my surprise the sole of the shoe broke so soon.i am really dissapointed since i have been the regular customer of bata shoes since last many years. i am not getting any response from the dealer or the shop ,so i kindly request you to hear my plea, and take neccesary action as early as possible.





Ms Juliana David
chitraa.[protected]@gmail.com

Dear Ms.David


We have observed your complaint at http://www.consumercomplaints.in/?search=bata. We would request you to please get in touch with us at customer.[protected]@bata.co.in as we are keen in resolving your issue at the earliest.

Regards
Customer Services Dept.
Bata India Ltd

I have bought bata shoes model 821-6093, size 7 and MRP 699 from Bata showroom A-28, Faizabad Road Indra Nagar, LUCKNOW, after wearing the shoes for 3 hours I felt as if I am unable to put my foot straight, the shoes were very suffocating which left white patches on my white socks due to excess sweating in cold weather, I am wearing 7 No size shoes for a long time, but I am unsure whether the shoes I bought are really of size 7, because they feel painful while walking, I have been a customer of Bata shoes for a long time, but this incidence made a change in my mind about the quality standards of bata, I have asked the showroom manager to replace the shoes but he disagreed to this and asked for repair of the shoes.

Regards

R .Pandey

Bata — poor quality shoe

i m the corporator in mumbai district of thane , and purchased shoe from bata showroom in kashimira branch.mira-bhayander model no: 8914145 before shoe was brown after 10 days it became black.please contact me immediately

Bata — worker

y cloth dun sell at bata malaysia?
i c many complaint of the price of bata, but why company dun sett the problem?
why all give shop manager solve the problem?
company no respondsible a????
the training 1 oso same..
like to talk talk talk ......

Bata — change of footwear

i purchase a footwear from authorised showroom of bata at lajpat nagar new delhi for my wife but unfortunately the size did not match her,i then contacted the authorised bata showroom at srinagar but they refused to exchnge the same stating reason that such facilities cannot be availed.if we talk of any other brands they do have the option of same at their various authorised outlets across the country.

As such i am very disappointed by the service provided by your company.

Bata — very uncomfortable shoe bites sat every step

the bata rainy shoes are very uncomfortable and bite at every step whta should i do they cost 400 rupees and are of no use to be i have numerous foot unjuries in just one day

i m in delhi and purchased shoe from bata showroom in South extn branch before shoe was brown after 10 days it became color fedup .

Bata — Strap got detached

I Gunjan Sarna bought a sandal Article no. 5716910 SPRING for Rs399 from one o[censored]r BATA showroom at Metropolitan Mall gurgaon. It was purchased on 09/08/2010.
The strap of the sandal has been detached, I would like to know that now it can be exchanged or repaired?

Kindlly reply.
GUNJAN SARNA

Bata chappals — damaged in 10 days

dear sir,
iam using Bata chappals,sandles,shoes from my childhood. Now our product is good but,service is not not at all good. I bought bata chappals last month.It was damaged.I lost my bill,So, i bought new chappals 10 days before.Again it is damaged. i went to Laxmipuram branch,Guntur.{A.P.}. they are rotating me around store past two days.They are giving answer very harsh version. I want best service from my Bata Brand. Please lookover about these persons causing to create bad opinion about brands. now,pls give me suggession what i have to do? my chappals cost is 249Rs.money is not matter,but,service is important thing.

thanking you sir,
shameela

Bata — shoe broken

Sir;
I have complained regarding a shoe purchased at Bata India limited, Exhibitin road Patna on 05-04-11.Shoe is comfit black number[protected].Sole of the shoe is broken after one and half month.Ihave complained on 05-04-11 but still now i could not get reply from customer services.please;suggest the manager to return the shoe.
Thanking you.
D.R. Lalan Prasad Singh

BATA INDIA LTD., - POOR QUALITY SCHOOL SHOE
I am a long term customer to your using brand, but now your product quality is very poor, now I bought one school leather shoe at your tirupur show room at last 3 months back, but now stitching is cut off, & quality is not good compare to the previous years. Why? are you give any Job order to others, or quality dept. is not properly worked, these type of product leads to affect your fame, name of the company. Rates are too high every year but quality is not good.
Kindly rectify immediately.

Customer service send message my products are using only below 60 days i.e warranty period i.e china products.
Valuable Customers are beggers.

S.Subramanian

BATA INDIA - POOR QUALITY


The following details are given below for the damaged shoes bought at Tamilnadu, Tirupur,




1. Article No. 425-6638 size no 4 Rs. 649/- BATA Naughty Boy.


2. Stitching thread is cutted up on the side, Inside lace cloths are damaged, leather is not flexible, it is rough one.stick pad is very uneasy, It is not free air easily.


3. Bought at Bata India Ltd.53, Kamaraj Road, Tirupur .Tamil Nadu, dt. 11.5.11 thru SBI Card No. 7905 Rs.878/- manager name, staff name, telephone no. is no idea. this is your product, your shop, etc.,


4. Lady Shoe no.1 Rs.229 Article no is erased. bought at same date and shop these also very faded. Quality is not good.

SUBRAMANIAN- TIRUPUR.

Bata — DAMAGE

I bought a ladies chapel; from your Overbridge bata showroom one month before (model no[protected] i used only one day that time the strap will damage (manufacturing defect) but unfortunately bill will lost so i request you to please replace my chapel my e-mail address is [protected]@yahoo.com

thanking you Sreekumar M

Bata — Torn shoe

I had bought shoes in march 2011 for office use. Within 8 months the entire sole was torn off. When i complaint this tear of the shoe to the the store manager he refused to do anything. It means that the quality of Bata is that poor that the shoes does not last for more than 8 to 9 nine months.The quality of Bata is worse as compared to that of shoes made in CHINA.

Bata shoes quality has become worst. Nowadays, they are just making people fools. The lowest price shoes are sold at very high prices. And, every time, there is a chance of shoes being damaged within 10-20 days. When we go to Bata Showroom for replacement, they tell us to wait for 5-10 days. Is the customer so free to visit Bata Showroom again and again? Bata does not pay any money for travel charges. Also, what will the customer wear in those 5-10 days? And even after that, Bata does not do the replacement. It says to buy another one of same price. Do the customer have so much time and money to visit Bata and look for shoes again and again? Bata is just a fraud.

Bata — Not Deliver The Order

I HAD ORDERED SOME SHOES FROM . http://www.bata.in
THEY ACKNOWLEDGED THE ORDER. THROUGH AN EMAIL.
MY ORDER ID WAS 10054325,
AMOUNT 719.40 DATED[protected].
THEY INFORMED DELIVERY IN 5-10 DAYS AND PROMISED TO INTIMATE ME ABOUT THE DELIVERY.
TILL THIS DATE I HAVE NOT RECEIVED THE PRODUCT. MY BANK STATEMENT SHOWS THAT MONEY HAS BEEN CREDITED TO THEM. REPEATED PHONE CALLS AND EMAILS POSTED ON THEIR SITE HAVE NOT LEAD TO ANY FRUITFUL RESULTS.

sir bata product is very poor

I am Laura From Bangalore, and I have been a regular customer of Bata, But recently when i purchased a Marie Claire Bag (Article Code:9375345), to my surprise, the leather started tearing off fron the stitching, I had Paid 1300 for the red Bag, Its not even 20 days i purchased it and hardly used it for 3 times.
Highly Disappointed with Marie Claire.

Bata School Shoes — Poor Quality

Shoes was purchased from authorised bata show room of Ambernath (East). Within 20 days it got sheared / torn and when visited the dealer the dealer says no guarantee on material. It was purchased @ 349 INR.

Bata India — horrendous service

order dt 29/11/2012 yet to be delivered (13/01/2013)
The call center is not cancelling the order nor responding to mails....calling is tedious....all lines are always busy....Rs 1999/- is lost

Rahul Sinha

Three complaints (65746, 66829, 65236) have been registered but yet no response has been received.
Customer service asked me to visit store in Bangalore and ask store manager to verify if item was defective. I visited store today and store manager said that the problem was with the item and company should give letter to replace item. I called the call center, and tried to make customer center speak to store manager, but they refused and said that response, if any, will be send by e-mail.
No response from customer service uptill now.

Bata — Shole Detached

Few days ago I had bought a Hush puppies shoe (female) from Bata store at West Bengal, kolkata Esplaned shop. After two months the shole of the shoe got detached from it.And the warranty was given for six months. So it is my request to help me out from this problem by your own method.

Bata — shoes sole went

Dear:Sir

I was brought 2 months back bata shoes from bijapur bata showroom .but now its both shoes sole was went means cut .now they people taking 7 days time .if they r not giving replacement i will go to consumer cort and press becoz they r selling duplecate shoes.


Gourishankar

Dear Sir/Madam,

I am Mr. Gajanan V. Jog from Mumbai, working as a Marketing Manager in a Export Firm.

I had bought pair of Shoes of BATA Ambassador a year before.

And since then I wore them hardly 3-4 times while having special occasions, and surprisingly the left shoe sole has cracked into 2. Can you explain what is quality standards you are maintaining before you sell your products.

I am very much dissatisfied with this experience, the only reason I bought for being Indian to buy Indian products.

After paying Rs.[protected] if this the quality you are providing is not acceptable as a consumer.

Kindly let me know your answer on the matter.

Regards,

Gajanan V. Jog

I am not satisfied by purchasing Bata Shoes. I have purchased shoe just three month ago but now it is not in position to use. How wrost the quality is !!! Yet decided not to purchase Bata Shoes .

Yes I do agree

M/s Bata is not as it was before They give less guarantees than the other vendors The employees in the shop do not agree and more over they teach us how to use the footwear Do we buy footwears to keep them in the shelves? Their attitude is mainly because of their brand name gained over a period of decades which keeps them going but not the quality now Pricing high does mean quality

I want crocodile modle shoes photo or i want to purchase the same if it is avelable so pls gide me on my mail id its my 5th requiest so pls gide me.

Bata India — Poor quality footwear

Ive purchased footwear for 50% discount[protected] of size-6 from BATA SHOE ROOM present in Abids(opp Gramar school)...within 15days sole is getting detached...It has been repaired twice...I asked shop owner for replacement...but he is telling that, he cant provide replacement for discount goods...I wanna know whether Bata provides replacement fr discount goods also or It sells only Defected goods on discount...

i have purchase one shoes from Godhra Panchmahal Gujarat.from kirit store.
there is a bad quality of product. i was purchase just before 1 month it will wroust.
do the neseccery action for replecement of shoes.
otherwise i will take action from consumer court.
j.j.mistry

I bought a bata shoe named north star and thought it would be very comfortable, but I got shoe bites in a day!!! I want to return it back and get another one is it possible????

i m a regular customer of bata .i purchased apower shoe from bhopal but with in a month it had torn automatically.
its sole has detach with the upper part of shoe.
i m requesting to you to please return it
thank you

the same conditiojn is having with me

I have given Chappal for repair on Sep 16 to reputed BATA show room located in Malleswaram,
They asked me to collect the same afttre repair on 16/09/2009, Four times i went to the showroom to collect the same but could not.

Every time they make a Promise but failed to deliver. They said that now all repair related activities will be done by outsourcing people so the outsourcing people are not delivered.

Today i went and they ask me to contact outsourcing people, i have contacted but the reply from outsourcing people are very oragant, not even boughter about value of BATA company and customer.

I am using bata chapal for last 14 years and this is the First time i have faced this type of problem and the quality of BATA is Vanishing.

I would request any one of Bata people tp help to solve the problem.

My CASH MEMO Number : 6251

Show room address : 115, Sampige Road, Malleswaram, Bangalore, Karnataka.

Bata Repair Service Bill No : 942.

Regards
K.E Moorthy

Bata India — Defective Product - No responce from Bata despite complain

Dear BATA India Team,

This is to focus your kind attention towards an issue i faced after i bought a product from your esteemed organization. Myself BINOY HALDER from Bangalore,recently bought an SHOE from BATA STORE, Gurudware More, Benacity, Durgapur -13 Dist - Burdwan(West Bengal) during my visit to the place on 27th November 2009.
I started using the product just 2 weeks back & recently i noticed due to manufacturing defect the Shoe's Leather got broken from the Shoe's SOLE Part,it occurred on both the pieces. Although the SHOE was very well handled with Care.
With the CASH MEMORANDUM when i approached one of your companies Retail Outlet in Bangalore Malleshwaram Area they informed me it can't be replaced because the CASH MEMORANDUM provided to me from Durgapur, West bengal Outlet was an Hand written not an computerised generated invoice.
From Bangalore Outlet they suggested me to address this issue to BATA India & i need your cooperation towards its replacement.
Iam trusty consumer of your Company & i have used several Products of BATA till Date but this is for first time i faced such an defective Product.
I request you all to plz look into the issue & provide me an suitable procedure to get it replaced in any of the outlet in Bangalore.
Given below are the details of the Product collected from the CASH MEMORANDUM. Along with the mail iam also attaching a copy of the CASH MEMORANDUM. Plz help me on this.
ARTICLE No : 89160016
MRP : Rs.1499.00
CASH MEMORANDUM No : 992
Thanks & regards
Binoy Halder
Place : Bangalore
Contact No : +91-[protected]

Dear Sir,
First of all many many thanks for giving positive response.
When I visit the respected Bata Store (BATA SHOE STORE THE FLAGSHIP STORE FD-7 PITAMPURA NEW DELHI-34) the store is under construction. There is no any Bata staffs avaiable at your respective Bata Store for giving any types of resposne.In that situation What I did.Plz suggest me as soon as possibe because my claim validity is till 30th July.
Kindy do needful...

Thanks & Regards,
Dipak Singh
#[protected]

Dear sir

i have purchased shoes from Bata Show room from Iscon Mall at Surat. its sole was break down within 20 days from purchase. i told him to replace it but they told me to purchase another new shoes price of more than Rs.1600/- and get discount of Rs. 400/- on it.
as i have purchased it on the name of BATA now i am not getting satisfactory response from your side. Now tell me what to do??

Thanks & Regards
Dave Brahmesh
[protected]
+91 [protected]

Bata India — Poor quality product

I had purchased a pair of sandals from a Bata retail store in MGF mall, Gurgaon on 21st August, 2010.

The footware MRP. was Rs. 399/-

The footware broke after being worn a few times, so i took it back to the store within 10 days of the purchase. After repeated attempts to get someone to help me out, i managed to conveince the Store Manager to repair the footware. The Manager Mr. Krishnan Lal, was extremely uncooperative and did not assistant in any way possible. He infact refused to talk to me.

I got my footware repaired, the next time i wore it, the sandal boke again. I took it back to the store and this time the store staff refused to help me at all. The said they could do nothing about it, and its not of their concern. They asked me to write to Bata customer care for any further help. I have sent them a few mails but there has been no response.

As a responsible, trusted brand, this kind of customer service is unacceptable and completely takes away the crediability of the brand.

Please tell me how this can be taken ahead.

Looking forward to a positive response.

I am regular user of bata products, But now days is very poor quality

Bata India — complaint for damage

Respected Sir

I am a customer of your BATA Showroom at Ganeshguri, Guwahati, on purchase of a pair of sandal as on 25.08.10 want to inform you that before expiry of the warantee period my sandal was being torned. I was unable to contact on the said period as I was out of station for my Uncle's treatment. So on presenting the pair to the shopkeeper they refused to response against the same as I was 2 to 3 days delay from the warantee period and told me that they are unable to do anything.

Therefore I kindly request you to co-operate with me and give me a useful reply in my favour as soon as possible.


Thanking You,

yours truely,

Basanta Barman,
Cell. no.[protected]


Encl.: 1. Cash Memo Slip,
2. Photo of the torned sandal,

Bata India — BAD QUALITY

Dear Sir,

I am subbu I’m from madurai i had bought your BATA shoe at theni main road store on 19th Feb. 22nd feb I saw shoe elastic was damaged I can’t saw in time of purchase so I immediately went that shop to request for repair. They are said we ready to repair but need one day time and Saturday or Sunday is better day to repair. I accept and come back and sent that shoes to your stores on 26th feb morning.

I followed that shore to retain my shoes on 27,28 &1st Mar today they are simply said that elastic belt stock is not here to replace. What can I do? Can I use your damaged product??????
Or

Damaged product only selling in that shop???



I’m really unhappy to using your products right now

Actual Shoes rate is 1499, I totally loss my cost to bought your product.

Thanks

Regards

Subbu
[protected]
[protected]@gmail.com

Bata India — manufacture mistake in Shoe base

i purchased i bata power shoe in 999 Rs
after 4 day i feel that ne shoe(right hand side ) become big automatic from width and i feel also this shoe is not pain from base i feel after wearing shoe one side more height and other

side less and it's grip is loo after wear shoe from it's neck ,and from all side it's straching is open ,and it's cover clothes is automatic start to cut from diffrent diffrent place
when i go to showroom to take it back then he(shop keeper ) is not try to accept and also understand me,
if i wear it regular then may be possible i become handicap
so plz help me and i am student and live out side to home so i can not purchased one more shoe

Bata India — Refund not received

I have 2 cancelled orders from bata online shopping and till now the refund is not credited to my creditcard account.

order no 10012918 for Rs 299.50 cancelled mail recieved on may 3,2011

order no 10025275 for Rs 359.40 cancelled intimation received on Sep 2 2011

a hassled and dissatisfied customer.

Bata India — BAD CUSTOMER SUPPORT

I PLACED AN ONLINE ORDER ON BATA INDIA SITE ON 12/12/2012 AND NY ORDER NUMBER IS 10103193. I NEEDED TO TALK TO YOU TO A CUSTOMER CARE EXECUTIVE REGARDIN MY ORDER BUT THE NUMBERS GIVEN ON YOUR SITE ARE NOT IN SERVICE. KINDLY GIVE ME A NUMBER WHERE I CAN REACH YOUR CUSTOMER CARE PERSONS. I MADE ONLINE PAYMENT TRUSTING YOUR BRAND SO KINDLY UPHOLD MY TRUST AND REVERT. ELSE I WOULD NEED TO ESCALATE MY COMPLAINT.

Bata India — non delivery non refund

Order No. [protected] dtd 29/11/2012
Cancellation No.[protected] dtd 18/12/2012

The amount of Rs.1999/- is yet to be refunded (12/01/2013)

Let me add, the service / customer support team at the toll free no[protected] is a "?".

The Complaint No. 1954 is yet to be replied to.

I was using bata footwear since my childhood, but recently I had very bad experience from Bata . I bought formal shoes for my very first job, but within couple of months the shoe developed some crakes on the leather surface and now it is getting removed, wen I went to Bata outlet, the representative just said its normal, such things happens once in million, then I asked for exchange, and the person denied for it saying its company policy after 2 months we wont exchange, I paid 1200 rs for those and what Bata is providing me is just a piece of crap which can be used for only 2 months . Bata has lost its trust amoung the customers . Dont buy bata products they are not of good quality

Bad experience

manufacturing defect in lt shoe

Pair of shoes of 6 size black color ladies cost Rs 399 The cut of lt side shoe is bigger than rt side shoe while walking the shoe is slipping out of lt toe whereas the same size is fitting rt side.

Need Product Satisfaction

I have purchased new Bata shoe in InOrbitmall bangalore show room, Within 50 days my shoe get damaged it is major one not able to wear due to front toe was broken, shoe need to be replaced, Do the needful