Claimed

Bata India Complaints & Reviews

2.5
Updated: Feb 22, 2026
Complaints 2324
Resolved
1160
Unresolved
1164
Contacts

File a complaint to Bata India

Having problems with Bata India?

File a complaint and get it resolved by Bata India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bata India reviews & complaints page 117

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rachna singh
from Yamunanagar, Haryana
Mar 8, 2008
Resolved
Report
Copy
Resolved

this is to bring to your notice that i am a regular customer of bata we are currently posted in wellington nilgiris.we bought shoes on 11-2 2008. cash memo number 01339.the shoes got spoilt within 10 days .the manager whose duty is to look after the customers is forever on leave .salesman called mr.collin john who is very very rude and has no decency to talk refuses to take any interest in the whole case.i am shocked how such an esteem company employs staff like this.also the number he gave was all incorect he refused blatantly to give the head office number.please look into this before i put this matter into the consumer court.
Aug 13, 2020
Complaint marked as Resolved 

Bata — bata shoes complain

i have purchased a shoe worth rs.1100 of size 8 as there was no 9 size available on the assurance given by the sales person that the shoe would expand.when i wore he shoe for2 hours it was very painful.when i went back to the shop i was told that 9 size is out of stock and once it come they may give a call or i may do a telphonic confirmation and get the shoe exchanged.after i confirmed that the 9 size is in stock i went for the exchange,which now they said that it wont be exchanged as i have worn it for 2 hours.i had purchased the shoe only on the reassurance of the salesperson from bata that it would expand.it is very shameful for a company like bata to act in this manner and spoils its brand image.

Bata — rs 1300 shoe bag stitching so this is not good for customer

i purchaesed bata shoe from vashi showroom diwali 2007. but after 6 months shoe steaches get remove so its get bad impression . & bad service to customer.
I also purchased a shoe in Dec 07 & with in 5 months its pasting is removed.Shoe cost is Rs 1399(Article no 18 08 4729 Size 8)
When I went to store reply I got is garantee is only for 75 days.
I feel if the cost is Rs 1399 it must perform well for atleast 1 year.
On 6th April 2008, we purchased 3 pairs of footwear from your showroom situated between JNTU to Hitech City road, i.e., in Kukatpally area- Hyderabad,

1. For my footwear I paid Rs. 350/-, the same price printed on the footwear.

2. For a pair of Lady’s footwear we paid Rs. 399/-, actual price printed on the footwear is Rs. 349/- there was a small sticker fixed for Rs. 399 on Rs. 349/-. The same was objected by me while making the payment, but they the showroom staff not accepted. Hence, I had to pay Rs. 399/-. Surprisingly, the same footwear was purchased by one of my friends in your showroom at Secunderabad for Rs. 349/- only. (7 digit Number - Lady's Footwear[protected]

3. We purchased POWER sports shoe for my son for Rs. 799/- actual tag on the shoe was Rs. 749/- only. This was also objected by me while making the payment. Hence, I had to pay Rs. 799/-. (7 digit number - Shoe[protected]

There is a big confusion due to affixed small stickers on actual price by the showroom people to ascertain the actual price by the customer. Kindly clarify the above immediately.
hey i had baught a shoe from your store at
colaba causway for 1400
about 2 months bak...the shoe tore a few days bak...so i went bak 2 the same store...the store manager told me tht nothin can be done about this...can i complain somewhere else bout this...iam tryin to find a better complain cell tht can help me...i[censored] can help me..plz do so...thanks a lot.

Bata — substandard quality soles

I till now had faith in BATA but not now....

i had purchased shoes from bata showroom in thane, T/4/CSNo. 32, kopineshwar trust building 2,
station road thane(W).
within 30 days o[censored]se d sole ripped off like of paper, when i contacted d manager he asked me to pay 200/-
towards BATA to get sole replaced. when i asked him to give me in writing, he refused to do so. he said we dont have that authority, while it is written in your invoice. cash memo no:7307.
Is this the service bata gonna provide, then i am forced to go to consumer court.

my contact no:[protected]
:[protected]
I am not satisfied with the product quality as well as the service provided at the store at shalimaar baagh store at new delhi. I bought a pair of shoes one week back, it got torn in a week time.. but the store keeper is not ready to replace the shoes... It was worth Rs 1300/- It is not at all expected from a stre like Bata... I am highly disappointed and plan not to buy frm there again... address of store is AG 38, opp. richie rich, shalimaar bagh... I hope the company will look after the complaint and will surely take the necessary step to help me... thankuuuu...
Dear Sir,

Reg.: Request for refund/replacement.

With a deep sense of regret, i would like to register my complaint to your good self
that the cute looking footwear, COMFIT that i purchased from your Usman Road
T Nagar Chennai 17 out let for Rs.999.00 has given way in less than a weeks'
use by my daughter.

I, K.S.Narasimhan - employed in a Nationalised Bank here at Chennai had purchased
the sandel as above, on 19th of July 2009 but as the purchase bill, which my wife
had taken it to her office for claim purpose - who had to stay on leave for more than a
month, at home - and hence i had to delay, my approaching the point from where
i purchased the footwear.

I am sending this appeal of mine to you, as i could not get the desired decisive
response from your officials. As my expectation is quite legitimate and honestly
my complaint is genuine, with great expectation i request you to kindly advise
your T Nagar unit, to pay heed to my request and do the needful.

The heel strap of the Left one - had literally torn apart and as the soul is of pvc
mold, it needs no mention for me to speak about repair. More over a junior
foot wear of a school going girl will get only a very minimum load; but in my
case, it is only due to the material quality or defective finish, i became
unfortunate to select that pair.

The universality that Bata is enjoying, is quite evident and a surprise inventry
chek up of my shoe rack will reveal that each one in my family has got a
minimum of two to three pairs of Bata product to their credit. Hence, we are
and we will continue to be regular users of your products.

I finally request you to let me know the likely time when you will be available
here at Chennai so that i will be making it convienient for me to meet you
in person and produce the defective product, for your satisfaction.

Kindly advise your T Nagar branch, to replace(as i want to have that nice
footwar for my daughter) the defect one, under intimation to me so that
i will approach them at the right time.

Regards


k.s.narasimhan

Bata — regarding defective shoe

sir i have already submitted a complain in this respect to the bata consumer service about the shoe puchase which i did 1 month ago,to my surprise the sole of the shoe broke so soon.i am really dissapointed since i have been the regular customer of bata shoes since last many years. i am not getting any response from the dealer or the shop ,so i kindly request you to hear my plea, and take neccesary action as early as possible.





Ms Juliana David
chitraa.[protected]@gmail.com
Dear Ms.David


We have observed your complaint at http://www.consumercomplaints.in/?search=bata. We would request you to please get in touch with us at customer.[protected]@bata.co.in as we are keen in resolving your issue at the earliest.

Regards
Customer Services Dept.
Bata India Ltd
I have bought bata shoes model 821-6093, size 7 and MRP 699 from Bata showroom A-28, Faizabad Road Indra Nagar, LUCKNOW, after wearing the shoes for 3 hours I felt as if I am unable to put my foot straight, the shoes were very suffocating which left white patches on my white socks due to excess sweating in cold weather, I am wearing 7 No size shoes for a long time, but I am unsure whether the shoes I bought are really of size 7, because they feel painful while walking, I have been a customer of Bata shoes for a long time, but this incidence made a change in my mind about the quality standards of bata, I have asked the showroom manager to replace the shoes but he disagreed to this and asked for repair of the shoes.

Regards

R .Pandey

Bata — poor quality shoe

i m the corporator in mumbai district of thane , and purchased shoe from bata showroom in kashimira branch.mira-bhayander model no: 8914145 before shoe was brown after 10 days it became black.please contact me immediately

Bata — worker

y cloth dun sell at bata malaysia?
i c many complaint of the price of bata, but why company dun sett the problem?
why all give shop manager solve the problem?
company no respondsible a????
the training 1 oso same..
like to talk talk talk ......

Bata — change of footwear

i purchase a footwear from authorised showroom of bata at lajpat nagar new delhi for my wife but unfortunately the size did not match her,i then contacted the authorised bata showroom at srinagar but they refused to exchnge the same stating reason that such facilities cannot be availed.if we talk of any other brands they do have the option of same at their various authorised outlets across the country.

As such i am very disappointed by the service provided by your company.

Bata — very uncomfortable shoe bites sat every step

the bata rainy shoes are very uncomfortable and bite at every step whta should i do they cost 400 rupees and are of no use to be i have numerous foot unjuries in just one day
i m in delhi and purchased shoe from bata showroom in South extn branch before shoe was brown after 10 days it became color fedup .

Bata — Strap got detached

I Gunjan Sarna bought a sandal Article no. 5716910 SPRING for Rs399 from one o[censored]r BATA showroom at Metropolitan Mall gurgaon. It was purchased on 09/08/2010.
The strap of the sandal has been detached, I would like to know that now it can be exchanged or repaired?

Kindlly reply.
GUNJAN SARNA

Bata chappals — damaged in 10 days

dear sir,
iam using Bata chappals,sandles,shoes from my childhood. Now our product is good but,service is not not at all good. I bought bata chappals last month.It was damaged.I lost my bill,So, i bought new chappals 10 days before.Again it is damaged. i went to Laxmipuram branch,Guntur.{A.P.}. they are rotating me around store past two days.They are giving answer very harsh version. I want best service from my Bata Brand. Please lookover about these persons causing to create bad opinion about brands. now,pls give me suggession what i have to do? my chappals cost is 249Rs.money is not matter,but,service is important thing.

thanking you sir,
shameela

Bata — shoe broken

Sir;
I have complained regarding a shoe purchased at Bata India limited, Exhibitin road Patna on 05-04-11.Shoe is comfit black number[protected].Sole of the shoe is broken after one and half month.Ihave complained on 05-04-11 but still now i could not get reply from customer services.please;suggest the manager to return the shoe.
Thanking you.
D.R. Lalan Prasad Singh
BATA INDIA LTD., - POOR QUALITY SCHOOL SHOE
I am a long term customer to your using brand, but now your product quality is very poor, now I bought one school leather shoe at your tirupur show room at last 3 months back, but now stitching is cut off, & quality is not good compare to the previous years. Why? are you give any Job order to others, or quality dept. is not properly worked, these type of product leads to affect your fame, name of the company. Rates are too high every year but quality is not good.
Kindly rectify immediately.

Customer service send message my products are using only below 60 days i.e warranty period i.e china products.
Valuable Customers are beggers.

S.Subramanian
BATA INDIA - POOR QUALITY


The following details are given below for the damaged shoes bought at Tamilnadu, Tirupur,




1. Article No. 425-6638 size no 4 Rs. 649/- BATA Naughty Boy.


2. Stitching thread is cutted up on the side, Inside lace cloths are damaged, leather is not flexible, it is rough one.stick pad is very uneasy, It is not free air easily.


3. Bought at Bata India Ltd.53, Kamaraj Road, Tirupur .Tamil Nadu, dt. 11.5.11 thru SBI Card No. 7905 Rs.878/- manager name, staff name, telephone no. is no idea. this is your product, your shop, etc.,


4. Lady Shoe no.1 Rs.229 Article no is erased. bought at same date and shop these also very faded. Quality is not good.

SUBRAMANIAN- TIRUPUR.

Bata — DAMAGE

I bought a ladies chapel; from your Overbridge bata showroom one month before (model no[protected] i used only one day that time the strap will damage (manufacturing defect) but unfortunately bill will lost so i request you to please replace my chapel my e-mail address is [protected]@yahoo.com

thanking you Sreekumar M

Bata — Torn shoe

I had bought shoes in march 2011 for office use. Within 8 months the entire sole was torn off. When i complaint this tear of the shoe to the the store manager he refused to do anything. It means that the quality of Bata is that poor that the shoes does not last for more than 8 to 9 nine months.The quality of Bata is worse as compared to that of shoes made in CHINA.
Bata shoes quality has become worst. Nowadays, they are just making people fools. The lowest price shoes are sold at very high prices. And, every time, there is a chance of shoes being damaged within 10-20 days. When we go to Bata Showroom for replacement, they tell us to wait for 5-10 days. Is the customer so free to visit Bata Showroom again and again? Bata does not pay any money for travel charges. Also, what will the customer wear in those 5-10 days? And even after that, Bata does not do the replacement. It says to buy another one of same price. Do the customer have so much time and money to visit Bata and look for shoes again and again? Bata is just a fraud.

Bata — Not Deliver The Order

I HAD ORDERED SOME SHOES FROM . http://www.bata.in
THEY ACKNOWLEDGED THE ORDER. THROUGH AN EMAIL.
MY ORDER ID WAS 10054325,
AMOUNT 719.40 DATED[protected].
THEY INFORMED DELIVERY IN 5-10 DAYS AND PROMISED TO INTIMATE ME ABOUT THE DELIVERY.
TILL THIS DATE I HAVE NOT RECEIVED THE PRODUCT. MY BANK STATEMENT SHOWS THAT MONEY HAS BEEN CREDITED TO THEM. REPEATED PHONE CALLS AND EMAILS POSTED ON THEIR SITE HAVE NOT LEAD TO ANY FRUITFUL RESULTS.
sir bata product is very poor
I am Laura From Bangalore, and I have been a regular customer of Bata, But recently when i purchased a Marie Claire Bag (Article Code:9375345), to my surprise, the leather started tearing off fron the stitching, I had Paid 1300 for the red Bag, Its not even 20 days i purchased it and hardly used it for 3 times.
Highly Disappointed with Marie Claire.

Bata School Shoes — Poor Quality

Shoes was purchased from authorised bata show room of Ambernath (East). Within 20 days it got sheared / torn and when visited the dealer the dealer says no guarantee on material. It was purchased @ 349 INR.

Bata India — horrendous service

order dt 29/11/2012 yet to be delivered (13/01/2013)
The call center is not cancelling the order nor responding to mails....calling is tedious....all lines are always busy....Rs 1999/- is lost

Rahul Sinha
Three complaints (65746, 66829, 65236) have been registered but yet no response has been received.
Customer service asked me to visit store in Bangalore and ask store manager to verify if item was defective. I visited store today and store manager said that the problem was with the item and company should give letter to replace item. I called the call center, and tried to make customer center speak to store manager, but they refused and said that response, if any, will be send by e-mail.
No response from customer service uptill now.

Bata — Shole Detached

Few days ago I had bought a Hush puppies shoe (female) from Bata store at West Bengal, kolkata Esplaned shop. After two months the shole of the shoe got detached from it.And the warranty was given for six months. So it is my request to help me out from this problem by your own method.
Helpful
Found this helpful?
31 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mahesh N Kunder
    from Gurgaon, Haryana
    Feb 27, 2008
    Report
    Copy

    I have purchased Bata shoes from Parel Showroom (Near ITC) on 13 rd february 2008 for Rs.1300/-. Today on 27th February my shoe sole has come out, I had to rush by Taxi to the showroom for replacement , I had to purchase new pair of flotters instead of getting replacement for same for which I had to spend Rs.490/- which was very much disappointing. I am very much disappointed and dis satisfied with Bata shoes service and want to log complaint related to same.

    Bata — shoes sole went

    Dear:Sir

    I was brought 2 months back bata shoes from bijapur bata showroom .but now its both shoes sole was went means cut .now they people taking 7 days time .if they r not giving replacement i will go to consumer cort and press becoz they r selling duplecate shoes.


    Gourishankar
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ajay Ahuja
      from Delhi, Delhi
      Jan 14, 2008
      Resolved
      Report
      Copy
      Resolved

      I expent Rs. 1600/- to purchase Bata Shoes(Model:Wind) on 12th Dec 2007, which are really uncomfirtable. Every week these are getting loose, i have to put something inside to feel comfirt for two-three days. And whenever I'm going for the same showroom to find the solution, they are just tell to repeat the same which i'm doing. this is not a satifactory solution, when I paid this big amount.
      Aug 13, 2020
      Complaint marked as Resolved 
      Dear Sir/Madam,

      I am Mr. Gajanan V. Jog from Mumbai, working as a Marketing Manager in a Export Firm.

      I had bought pair of Shoes of BATA Ambassador a year before.

      And since then I wore them hardly 3-4 times while having special occasions, and surprisingly the left shoe sole has cracked into 2. Can you explain what is quality standards you are maintaining before you sell your products.

      I am very much dissatisfied with this experience, the only reason I bought for being Indian to buy Indian products.

      After paying Rs.[protected] if this the quality you are providing is not acceptable as a consumer.

      Kindly let me know your answer on the matter.

      Regards,

      Gajanan V. Jog
      I am not satisfied by purchasing Bata Shoes. I have purchased shoe just three month ago but now it is not in position to use. How wrost the quality is !!! Yet decided not to purchase Bata Shoes .
      Yes I do agree

      M/s Bata is not as it was before They give less guarantees than the other vendors The employees in the shop do not agree and more over they teach us how to use the footwear Do we buy footwears to keep them in the shelves? Their attitude is mainly because of their brand name gained over a period of decades which keeps them going but not the quality now Pricing high does mean quality
      I want crocodile modle shoes photo or i want to purchase the same if it is avelable so pls gide me on my mail id its my 5th requiest so pls gide me.
      Helpful
      Found this helpful?
      4 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        narshi patel
        from Dagshai, Himachal Pradesh
        Nov 7, 2007
        Resolved
        Report
        Copy
        Resolved

        bad quality of shoes

        i had bought power shoes from mateswari selection himatnagar sabarkantha gujarat.the shoesare torn at the laces in only one month .ihave returned them to the shop.please do the needful at the earliest.
        n b patel...
        Helpful
        2 other people found this review helpful
        2 found this helpful
        21 Comments
        Report
        Copy