Batra Hospital — Charges for report

I am Rama
My id in your profile is BH707387
I consult shelly batra on 30.12.2020
She suggested some test accordingly we did the same
And advise us to show reports and no revisit will be charged but reports are not provided by your immediate so we have come on 9 .01 .2021.today they are charging and forcing me take new card
This is very disappointing
I denied and returned as disappointed with poor service

Rama
[protected]