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Batra Hospital Complaints & Reviews

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Updated: Jan 30, 2024
Complaints 47
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Batra Hospital reviews & complaints(47)

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H
Hifzul rehman
from Delhi, Delhi
Jan 30, 2024
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Mis behaviour for billing counter staff name is mr. pratap

Address: Sangam vihar

Namaskar
Billing counter per pratap naam k staff nai aaj mere sath mis behaviour kya aur bahut agressive mai baat ker rhe the. Mujhe bahut wait kerwaya aur time waist kya card nhi bna ker de rhe the. Kafi der k baad unhone card banwaya to Maine card se payment kri to Mera card unhone rakh liya aur card return kerne se mna kerne Lage phir mai unko bol ker card wapas liya . Uske baad unhone mujhe dhamki di ki jao Dr. Ramesh k pass woh...
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Mdhki
Jan 5, 2024
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The father's surname was incorrectly mentioned in the newborn's birth certificate by your hospital employee, leading to inaccurate details in the government document.
Batra Hospital customer support has been notified about the posted complaint.
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    Seelam Sridhar Rao
    Apr 12, 2023
    Apr 28, 2023
    This thread was updated on Apr 28, 2023
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    I took my mother aged 70 years for MRI Brain. She was asked to come at 9 AM with 4 hr fasting. We reached the hospital on[protected] before 9 AM, made the payment submitted the form by 9.15 AM at the MRI reception. We were told that there were 3-4 patients before us. After waiting for 2 hrs, I approached the reception but again was told there were 3-4 patients. When I questioned him and told my mother's condition, he excused that there were more ward patients for MRI. But I observed that he was sending some outside patients also out of turn. There was no use arguing with reception. Finally my mother's turn came at 3.30 pm after waiting for 6.5 hrs. She was empty stomach almost for the full day, despite being diabetic and aged. Such patients should have been given some priority. The hospital should go for prior appointment system like majority of the hospitals so that patients need not wait for uncertain amount of time.
    Batra Hospital customer support has been notified about the posted complaint.
    Dear Seelam Sridhar Rao.

    Reference to your complaint regarding Appointment System of Investigations, it is stated that we have already an appointment system. Whenever any patient/attendant want appointment, he/she calls at Imaging Reception Counter on[protected], Extn. no. 2055 / 2026 and ask for appointment.

    In your case there was delay due to 3-4 sick patients required urgent investigation, we apologized for your inconvenience.

    In case you face any issue in future, you can meet me in my office at Block-A, Ground Floor.

    With regards,

    Dr. Amiya Verma
    Medical Superintendent
    Batra Hospital & Medical Research Centre, New Delhi
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      M
      Mohdabz
      Mar 21, 2023
      Mar 22, 2023
      This thread was updated on Mar 22, 2023
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      I am complaining about neglected OPD patients which are shown on behalf of ration card and giving priority to private patients

      I am complaining about neglected OPD patients which are shown on behalf of ration card and giving priority to private patients, Me and my mother are waiting for doctor queue for an 2 hours and they didn't notice us and don't call us, even when I am asking for our number they are just ignoring us. They are giving the priority to private patients only....
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      kamal kant yadav
      from Delhi, Delhi
      Dec 14, 2022
      Dec 19, 2022
      This thread was updated on Dec 19, 2022
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      Complaint against Dr. R D Yadav (cardiologist)

      We have been visiting Batrq hospital from last 6 months now. I take my father to Dr R D Yadave for cardio check up.

      Each time we visit hospital, we have to wait atleast 1-2 Hrs for doctor to reqch hospital.
      Worst thing is that I always call doctor before coming to hospital and he gives a time and then also he is not on time.

      I planning to change the hospital now because Batra Hospital doesn't respect...
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      A
      ArvindAahil
      from Delhi, Delhi
      Nov 5, 2022
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      Rude behaviour of Employee Ajay Singh Negi

      Address: Tughlabad Batra hospital

      Hello Team, my name is Arvind Kumar, today i visited along with my father who is cancer patient, my father is a ex army retired personal he is authorised ECHS member, i visited Block B, where reception person told me to visit medical assistance team which is located adjacent to reception. I talked to a lady their and requested her to validate if we would get a rebate at OPD as my father is ECHS card user, she said you will not get, i asked...
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      D
      Deojii
      Oct 30, 2022
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      Address: H17/185 RATIYA MARG SANAM VIHAR NEW DELHI 110080, NEW DELHI 110080, NEW DELHI 110080

      Dear sir/madam,

      I made a payment of ₹500 to Delhi University at 10:41pm on 30th October 2022 as fee for migration certificate. The amount got deducted from my account but the portal shows payment failed. Please approve the application or refund the amount. Please solve this on urgent basis I need the migration certificate on urgent basis.

      Thank you!
      Form number MIGPRO[protected]
      +2 photos
      Batra Hospital customer support has been notified about the posted complaint.
      Verified Support
      Nov 09, 2022
      Batra Hospital Customer Care's response
      Dear Concern,

      This complaint is not relevant to Batra Hospital & Medical Research Centre. If there is something missing in your complaint, which is related to our hospital, please write us again with details, we will be happy to help.

      Thanks with kind regards,

      MS Office
      Batra Hospital & Medical Research Centre.
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        Address: VPO- JHAL, DISTRICT - REWARI (HARYANA)PIN NO - 123302

        Hane vascular surgery ke liye ESI se reffer karwaya tha uske baad doctor ne bataya ki grafting Krna padega uske bad ham 15 din se batra hospital ja rhe h.lekin hospital staff ne koi answer nahi de rhe h. Please hamari help kre.
        Petent name- Narpat singh
        Contact - [protected], [protected]
        +1 photos
        Batra Hospital customer support has been notified about the posted complaint.
        Verified Support
        Nov 09, 2022
        Batra Hospital Customer Care's response
        Dear Mr. Narpat,

        Greetings from Batra Hospital & Medical Research Centre.

        We apologize on behalf of our staff for the inconvenience. Thank you for bringing the incident to our notice. We would request you to kindly visit in MS Office located in Block-A, Ground Floor with all your reports and documents so that we can help you.

        Thanks and kind regards,

        MS Office
        Batra Hospital & Medical Research Centre
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          Ankit Maheswari
          Aug 20, 2022
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          Respected sir/maam,

          My wife and my newly born child are admitted in B- Block, Room no. 376 and NICU resp., I have found that there is no CCTV camera in the corridor.

          I request you please do the needful for the security of patients.
          Batra Hospital customer support has been notified about the posted complaint.
          Now I had a conversation with managing department of Batra Hospital they ensured that best action will be done for this issue.

          Thus, i want to cancel my complaint now.
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            M
            Mdsabirtgt
            from New Delhi, Delhi
            Jun 14, 2022
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            My mother has to be discharged today morning. It was not done at 2.15 pm every time they do not give any satisfactory answer. It is painfull physical and mentally.
            Batra Hospital customer support has been notified about the posted complaint.
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              S
              Sanjeet1985
              from Faridabad, Haryana
              Feb 21, 2022
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              Address: Faridabad

              I just wanted to inform you that recently my Father had an operation, and Manoj Talwar was doctor, whenever we visit him, he talks in a rude manner which we don't like, being a doctor he should behave politely.
              This is second time, third time I won't be silent, we are well educated my father is a retired gazetted officer and he deserves respect even every patient deserves respect
              Batra Hospital customer support has been notified about the posted complaint.
              Dear Concern,
              Thanks for your mail. Our policy is Every patient & relatives of concerned patient has all rights and they deserved respect. They can ask regarding any queries and we have to dissolved those queries on immediate basis.

              Kindly send the details of your father hospital documents and contact details on below mentioned mail id.

              Dr. Niranjan Rawat
              Dy. Medical Superintendent
              Nodal Officer
              Batra Hospital & Medical Research Centre,
              1, Tughlakabad Institutional Area,
              M.B. Road, New Delhi -62
              E-mail- niranjan.[protected]@batrahospitaldelhi.org
              Landline:[protected]
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                S
                sicri
                from Gurgaon, Haryana
                Feb 19, 2022
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                Vijay Hangloo- Very bad experience _ Wrong operation done BHMRC NO BH118838

                Address: Tugalkabad

                I would like to draw your attention for Vijay Hangloo. I had operate my cyst from Vijay Hangloo 14-Dec-21 on right foot.

                But doctor had operate wrongly place & not operate totally cyst from foot when my stitches dissolve & swelling down that cyst is appearing same place.

                I had discussed this case with him but his behavior & suggest that you have insurance & we will operate again and right now get it pinch by...
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                Gaurav Vermani
                from Faridabad, Haryana
                Jan 9, 2022
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                Address: 1, Mehrauli - Badarpur Rd, Tughlakabad Institutional Area, Vayusenabad, New Delhi, Delhi 110062

                My name is Gaurav Vermani and I booked a slot for COVID vaccine Sputnik for dose 2, date 9 Jan 2022 with a time 9 AM to 5 PM but when I reached hospital around 4:46 PM to get the vaccination, the staff denied for the vaccination and told me that as per Government notification we are bound to stop vaccine now as website of cowin is under maintenance and we don't have vaccines now.
                I also had a conversation on 1075 complaint no where the representative told me that there is no such notification issued by government to stop tha vaccination before 5 PM.
                I have made a video of the staff as a proof in which they are not even responding to me.
                I came from.Faridabad to Delhi to get the vaccination and the response is Zero.
                Now the question here is what should be done in this case?
                Please look into it and respond accordingly.

                Regards
                Gaurav Vermani
                Mob -[protected]
                Email - [protected]@gmail.com
                Batra Hospital customer support has been notified about the posted complaint.
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                  Arindam luit
                  from Delhi, Delhi
                  Nov 12, 2021
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                  Address: Tuglagabad,Delhi

                  I came with my grandfather Mr Munindra lal Das, first day when i visited with my grandfather at the hospital to consult Dr Angshuman than we have to wait so much time that my grandfather fell down and than Dr suggested to admit him to the hospital, and now after discharging him from the hospital i am revisiting the doctor and now also i am waiting from past 2hrs and till now doctor has not called us, it means its the planning of the doctor patient should wait for so much long that after being unhealthy by waiting for the doctor than doctor will suggest to admit in the hospital.
                  I suggest that their should be a rule of senior citizen or else who have discharged recenlty they should get priority...or if the doctors are planning and incoming from this than its very bad, and now i will tweet about this in twitter...Thankyou, my contact number is [protected]
                  Batra Hospital customer support has been notified about the posted complaint.
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                    Ashish Chandra Singh
                    Oct 19, 2021
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                    As on 19th October 2021, OPD counter and imaging department are not properly managed even after paying for 700 to 900 fee, there are long queue of patients waiting to get their OPD cards & same is with imaging department people present in Imaging depart are like giant sloths who make people wait for at least 40 to 90 minutes for a simple ultrasound also in some cases a male radiographer is present in ultrasound room . Such a big hospital and they don't have female radiographers on duty it is quite embarrassing for female patients to undergo USD with a male radiographer.
                    Batra Hospital customer support has been notified about the posted complaint.
                    Astro Medicare International is India’s most reputed manufacturer & suppliers of Medical Equipment, Surgical Instruments and Hospital Supplies. Our top selling products are Hospital Furniture and Orthopaedic Implants.
                    https://astromedicare.org/
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                      SCW
                      Oct 14, 2021
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                      My father, subash chandar vohra, bhmrc no: bh721650 was diagnosed with pleural effusion in the lungs. He consulted dr. Supreet batra, pulmonologist at batra hospital who admitted him for 9 days in the hospital and diagnosed the prob as :" granulomatous inflammation and termed this tb and gave medicine for tb for 6 months without explaning the side effects of the medicine. Each time he visited the dr at the opd he gave a casual approach to the prob. It was only after 3 months that his vision started getting lost due to combutol toxicity did the dr stop the med. Now my father has lost 90% of his vision due to the casual approach and carelessness of this dr who never told nathing abt the side effects of the med to an 80 yr old patient . Have shown at reputed eye hospitals like eye sciences and centre for sight who have rejected his case . I wish to put my grievance against such a dr and some action should be taken against him for the loss he has caused to my father due to side effect of the combutol med.
                      Batra Hospital customer support has been notified about the posted complaint.
                      There is no response here till now. Pls respond otherwise i will personally meet dr mani to complain abt this careless dr
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                        Rajani.K
                        Aug 15, 2021
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                        Address: hyderabad,madhapur

                        This is Rajani one of my friend reffered me i went hospital in the month of 19th February-2021, i have paid amount Rs15000/- they are not provided terms and condition and bills after fourdays i have called where is receipt after that they are provided in the mail, They told to me there is a one year treatment i have paid total amount they are converted to six months EMI have taken medicine in the month of february due to healthy issu moved to to our home town .they are called in the month of march 2021 for treatment i told them we are not there in hyderabad please return the amount they told that we are helpless .before paying they are not told any terms and conditions now they are telling terms and conditions.we are not there in hyderabad last six months onwards i am not receiving any call .these is worst service i feell
                        Batra Hospital customer support has been notified about the posted complaint.
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                          Shumyla Jahangir
                          Jul 31, 2021
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                          Address: Sidra

                          The staff is highly unqualified and irresponsible
                          Icu has been left without any staff for more than 20 minutes with a critical patient on ventilator
                          No professionalism
                          No knowledge
                          No communication between doctors and nursing staff
                          Nursing is under no monitoring
                          Attendents had to inform the staff about the changes on vital of the patients otherwisw they are sitting and chatting in the corner of the icu
                          Its been 1:45 that we have called the doctors and no staff is in icu and now its 2:07.
                          Batra Hospital customer support has been notified about the posted complaint.
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                            KarthikaArun
                            Jun 9, 2021
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                            Dr Shelly Batra is very careless person. She didn't actually care about us at all. I came here at 9 50 am and she calls every patient rather than me. I dont know what's her problem with me. She avoids me all the time.
                            Batra Hospital customer support has been notified about the posted complaint.
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                              Vijayfire
                              Jun 6, 2021
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                              Address: E 17 jawahar park

                              I have get approval for general ward from my insurance co. but I take private room for that I will pay advance Rs 50000 just bcoz of I thought that I will get good services but I have very bad experience in term of Services. Very very bad services of Batra hospital
                              Batra Hospital customer support has been notified about the posted complaint.
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