Batra Hospital — Covid Vaccination not received

Address:

1, Mehrauli - Badarpur Rd, Tughlakabad Institutional Area, Vayusenabad, New Delhi, Delhi 110062

My name is Gaurav Vermani and I booked a slot for COVID vaccine Sputnik for dose 2, date 9 Jan 2022 with a time 9 AM to 5 PM but when I reached hospital around 4:46 PM to get the vaccination, the staff denied for the vaccination and told me that as per Government notification we are bound to stop vaccine now as website of cowin is under maintenance and we don't have vaccines now.
I also had a conversation on 1075 complaint no where the representative told me that there is no such notification issued by government to stop tha vaccination before 5 PM.
I have made a video of the staff as a proof in which they are not even responding to me.
I came from.Faridabad to Delhi to get the vaccination and the response is Zero.
Now the question here is what should be done in this case?
Please look into it and respond accordingly.

Regards
Gaurav Vermani
Mob -[protected]
Email - [protected]@gmail.com