Batra Hospital — wrong policy in the hospital

Batra hospital in usg department asking for the photocopies of all the documents which are for their official purpose like photocopy of bill, prescription, identity card, etc which the hospital should do on their own. For these photocopies we are asked to pay rs. 2 per side of the copy in the hospital cafeteria. Hence indirectly the office work of photocopies are also being paid by the patients and the inconvenience is also there. The scene is completely of a government hospital with the only difference being the charges which are not like govt. Hospitals.