Battlegrounds Mobile India — Account hacked (hijacked) by an unknown person

My Facebook([protected]@gmail.com) account was connected to a game called battlegrounds mobile India (BGMI) .
On Feb 03 2022 someone was continuously trying to login in my google account and after sometime he logged in in my Facebook account by somehow, I don't know him nor I've seen him in my entire life .
I could have blocked him but I was really busy in some other work .
On Feb 03 2022 someone's Instagram account named yolaan67 got linked to my Facebook account .
BECAUSE OF THAT MY FACEBOOK ACCOUNT GOT DISABLED AND I WAS UNABLE TO LOGIN INTO MY GAME
in the game I actually purchased something for 3800 rupees and I didn't want to use it,
But the guy who hacked my account used it.
And after that I was trying again and again to login in my game but it was not opening and till now I'm unable to access my account, and then my brother from his account tried to contact the hacker through the game first he was refusing to speak and did not open his mouth and then the hacker's friend came in the team and told that it is his account, he was telling that we were lying and then he told that pay 20, 000 rupees and we'll give you the account
So he gave his Paytm/WhatsApp number
[protected]
And then I tried contacting battlegrounds mobile India (BGMI) official website
I wrote a letter to them saying that my account has been hacked by someone who I don't know, and am unable to access my account

But the (BGMI) OFFICIAL WEBSITE response was not good and not helpful at all

They said that they can't do anything
They said we can't unbann your account I tried telling them that my account is not banned it's hacked, but their response was same.

Please kindly help me on this situation
It's been over 5 months and till now I am not able to access my account.
Please please please recover my account as soon as possible please!!
I spent lot of money on that account
Please kindly see through it !
I have hope in you guys !!

Thank you!!
+5 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint