Beardo — package delivered is opened

Address:	B/101 Rekha niketan road no 3 liberty garden malad west, Mumbai City, Maharashtra, 400064
Website:	www.beardo.in

I had ordered the beardo hair oil ×2 and facewash×3 the product was delivered and when i opened it, the beardo box was torn and one of the facewash and both oils were opened. They weren't seal packed rather one can actually make out from it that the seal was opened. Ok i got the issue. But the company is really so dumb and useless. I mailed them thrice with the photos and details but all of my complaints were falling on deaf ears. I got frustrated and ended up calling customer service just to know they will reply to my mai in 6 hours. Wow. And what reply do they give...
//we would want you to know that the product shipped from beardo.in are 100% original beardo products.

Please be rest assured we never send used, old products to our customers.//
Is the executive mad? Don't they understand that the seal was opened and it's never safe to use seal opened products. Rather than resolving my issue they are telling me to use whatever i have received. This is the worst company of all times