[Resolved]  Benelli — Not Taking Matter Seriously

Address:	700105
Website:	www.dskbenelli.com

I Have Purchased a Motorcycle From The Company Which is Running Well and Good..But Recently A Months or Two I am Facing Gear Problem and I Showed The Problem To Their Authorised Service Centre After That They Told Me its a Problem of GEAR SHAFT So You Need To Replace The Gear Shaft But Its Currently Not Available Right Now You Need To Wait For a Week To Get The Parts Dispacthed from The HeadQuarter And That Day Was Around 13th of June 2017.

So I Waited For Weeks and Managed To Ride My Bike Safely After Passing 1 Week I Called The Reception Of The Service Centre He Told me Its Still is in Transit So You Have To Wait Few More Then Again I Waited But Same Thing Happens Its Still Under Transit But the Problem Is The Parts of my Bike Getting More Wear and Tear and I Cant Wait For More Days Because Its Getting Dangerous For Me To Ride With a Faulty Parts But I Cannot Even Go Without a Bike For My Work.So Now Today Its More Than a Months Now Still I am Facing The Same Problem and Same Answer Day By Day Please Raise a Complaint Against the Main Branch They are Least Bothered Or Taking Customer Casually Thats Why These Type of Major Problem Have To Face By us Even Today and So On It Will Continue Until Someone Take it Seriously.

I Want My Bike Parts To Be Replaced By New . Please Rectify The Error and Cause Which is Leading Us in Trouble and Lack of Customer After-Sales Reliabilty and SATISFACTION.

For Contacting Me Please Intearct On The Below Information.

My Mob - [protected]
Mail - [protected]@gmail.com

Thank You.