Bengaluru Metro Rail Corporation [bmrcl] — Issue with transaction

Address:380 5th cross 8th main hampinagar bangalore

To whom it may concern,
i had made a payment of 200rs on[protected]:39:31 by scanning in metro counter, the payment was made from paytm, the transaction was successful but was not recieved by metro(as per what metro customer care have said), the amount was deducted from my bank account.
the details are as follows
VINAY K
[protected]
UPI ID[protected]
TRANSACTION ID - S52876274
METRO CARD NUMBER - [protected]

please resolve as soon as possible
also i have attached the required images
+1 photos
Was this information helpful?
No (0)
Yes (0)
Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bengaluru Metro Rail Corporation [BMRCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    1%
    Complaints
    418
    Pending
    0
    Resolved
    5
    Bengaluru Metro Rail Corporation [BMRCL] Phone
    +91 80 2296 9300 [Public Relations]
    +91 80 2296 9396 [General Manager(Land Acquisition)]
    +91 80 2519 1091 [Complaints]
    Bengaluru Metro Rail Corporation [BMRCL] Address
    3rd Floor, BMTC Complex, K.H.Road, Shanthinagar, Bengaluru, Karnataka, India - 560027
    View all Bengaluru Metro Rail Corporation [BMRCL] contact information