Bengaluru Metro Rail Corporation [bmrcl] — Recharge for metro card

Address:National College, Bangalore

On the day 01.09.2021 I had been to national college metro station and recharge the metro card for Rs.200/- through Google pay app but the recharge have not done. Due to server done. Then I had pay Rs.100/- cash for the recharge. But, the Rs.200/- have been debited from my Google pay account. On the day 01.09.2021 evening also informed your staff and also Dt:02.09.2021 enquiry and informed your staff. But they told raised the complaint through online. Hence please replace the same amount to my account here is the details as below. Please do the needful.

Metro Card No: [protected]
Google pay Transaction Id:[protected]
Google transaction Id: CICAgoCsrLCQQ
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Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
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    Bengaluru Metro Rail Corporation [BMRCL] Phone
    +91 80 2296 9300 [Public Relations]
    +91 80 2296 9396 [General Manager(Land Acquisition)]
    +91 80 2519 1091 [Complaints]
    Bengaluru Metro Rail Corporation [BMRCL] Address
    3rd Floor, BMTC Complex, K.H.Road, Shanthinagar, Bengaluru, Karnataka, India - 560027
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