[Resolved] Berger Paints — berger painting
Bangalore South, Karnataka, India
ViVishwanath Angadi on May 15, 2019
I recently got into to contract with berger paints for my entire house painting interior and exterior. The overall cost of the project is around 3 lakhs.
I am dissatisfied with what you claim in advertisement and the service you give to customers.
Following are the my experiences.
1. During the agreement it was told we will get 3 sample designs. But the designs sent were in not in line with our choice. Whoever designed didn't consult for our liking. Also he has no sense of colours.
2. What ever in color shades are there in catalog doesn't match actual.
3. Also you don't have samples in ml quantity. Minimum i have to buy 1 litre. Which is not logical.
Kindly look into this and assist.
Also please share the email id of ceo mr. Abhijit roy. I would like to write to him as well.
Complaint marked as Resolved Jun 16, 2019
[May 15, 2019] Berger Paints customer support has been notified about the posted complaint.
Verified SupportBerger Paints Customer Care's response, May 15, 2019
Dear Valued Customer,
Please accept our sincere apology for the inconvenience caused. I would request you to share your contact details with us for our representatives to assist you better.
We look forward to hearing from you and addressing your complaint.
Consumer Relations Team
Berger Paints India Ltd.
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