Berger Paints — berger painting

 
1 Review
Bangalore South, Karnataka, India
 Vishwanath Angadi on May 15, 2019
Dear sir

I recently got into to contract with berger paints for my entire house painting interior and exterior. The overall cost of the project is around 3 lakhs.

I am dissatisfied with what you claim in advertisement and the service you give to customers.

Following are the my experiences.

1. During the agreement it was told we will get 3 sample designs. But the designs sent were in not in line with our choice. Whoever designed didn't consult for our liking. Also he has no sense of colours.

2. What ever in color shades are there in catalog doesn't match actual.

3. Also you don't have samples in ml quantity. Minimum i have to buy 1 litre. Which is not logical.

Kindly look into this and assist.

Also please share the email id of ceo mr. Abhijit roy. I would like to write to him as well.

Regards
Vishwanath

Complaint Status


[May 15, 2019] Berger Paints customer support has been notified about the posted complaint.
Verified Support
Berger Paints Customer Care's response, May 15, 2019
Dear Valued Customer,

Please accept our sincere apology for the inconvenience caused. I would request you to share your contact details with us for our representatives to assist you better.

We look forward to hearing from you and addressing your complaint.

Kind Regards,

Consumer Relations Team
Berger Paints India Ltd.
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    Customer satisfaction rating
    22%
    Complaints
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    phone
    +91 33 2229 9724
    +91 33 2229 6005
    +91 33 2229 6006
    location
    Berger House, 129 Park Street, Kolkata, West Bengal, India - 700017
    Berger Paints - berger painting