[Resolved] Berger Paints — Deficiency of Services

Rajkumar Gupta

from Delhi, Delhi

Dec 6, 2021

Address:

Rajkumar Gupta, Mobile no. 9321449393- A603, Shreeganesh Residency Indralok Phase 2 Bhayander East 401105

I have chooses Berger Paints for my internal painting work in this regard i have paid Rs. 2950/- on 17 Nov 2021 for site maintenance charges i go the receipt from Berger paint vide Transaction Ref No.-098202.

They have assign once contractor thereafter it is very surprise that not a single Engineer visit and check about painting site.

It seems that i have given this assignment to contractor instead Berger Paints. I am not aware how can i get the warranty and with whom i will contact if any issue arises on painting.

i have not seen such type of "Deficiency of Services" from any other branded paint company.
I have required compensation otherwise I am filling suit in Consumer court against the Berger Paints.

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Jan 7, 2022

Complaint marked as Resolved

Berger Paints customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2021

Berger Paints Customer Care's response Dear Valued Customer,

Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

You can directly write to us at [protected]@bergerindia.com.

We look forward to hearing from you and address your complaint.

Kind Regards,

Consumer Relations Team
Berger Paints India Ltd.