Berger Paints — fake warranty for painting service

Address:

E -6/22, Milon Pally, Kururia Danga, Bardhaman, West Bengal, 713203

I have painted the exterior of my home from burger paints with the top class weather coat, dust proof and fade proof paint. I have also done damp proof for my exterior walls. Berger paints gave me warrnty of 7 years on this service. Just after 1 year the whole colour have faded and dust have accumulated on the outer surface which is not even removing if being washed. There has been several damps all over the exterior walls.

We have been trying to reach berger paints from 2 years but they are completely ignoring the complaints and paying no attention to it. Sales executive mr. Sekhar roy is the person who was dealing with us. Have escalated the matter to his superior bde mr. Souradeep but no response being received from his end too.