Berger Paints — Repair pending for 8 months - contractor Shahid not doing his job

I got my house waterproofed then painted with Berger paints in October 2022 in paramount golf foreste Greater Noida.
In October, 2022, some part had dampness after work was done. I asked contractor Mr Shahid phone number [protected] to fix it as we have 5 year warranty from Berger paints.
For 8 months, he has been saying he would come but has not come to fix it.
He has not come.
I have complained to supervisor Dinesh +[protected] as well but no action has been taken.
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Berger Paints customer support has been notified about the posted complaint.
 
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Dear Valued Customer,

Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

You can directly write to us at [protected]@bergerindia.com.

We look forward to hearing from you and address your complaint.

Kind Regards,

Consumer Relations Team
Berger Paints India Ltd.

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