Berkowits Clinic — Wrong service

Address:Vikas puri

I am their client for full body laser hair reduction and instead of reduction, after 3-4 sessions of each body part, i'm experiencing increment in my hair growth all over body except lower back. Hair is thicker and longer especially on my face. I had my first session in feb 2019 at vikas puri branch where they had this painful machine so i switched to kailash colony branch. Pitampura branch now has namesake pain-free laser machine, so i got my last session done from there but consulted their dr. Geetika twice cz of this insane hair growth. She changed her statements both times.in first meeting, she said sometimes growth increases after 3 sessions. Get one more at "high energy" and then meet. I did what she said and met her again and then she said it takes minimum 12 sessions to see results on face. Seriously? I bet no one has been told that ever before booking their package. To which i said the same and that i would've never switched to laser if it was life-long but she said laser is life long! Wow!!! Never heard that from any technician of their or any other clinic. Everybody said we just need touch-up sessions sometimes after 6 sessions.
Then she wrapped up saying they can't do anything except finishing my last two sessions at "high energy". Dude after first 2 sessions i've got my sessions at high energy only. What's this for you, a joke?
They are unskilled and unprofessional. Just money-making machines. They have poor management and 0% ethics on how to deal with clients. They don't even have my proper record at kailash colony branch cz they lost my file after every session and make a new one in next. There is no record of no. Of sessions and energy given in every session. Sometimes they did on high energy and sometimes on low. Every session was done by a different technician from a different branch. Ohh god! I regret getting it done from this clinic full o[censored]nprofessionals.
I called vikas puri and kailash colony branch for five days to send my pictures clicked before every session to compare and take serious action accordingly cz i'm sure my growth is increased but didn't receive it till date from vikas puri centre but kailash colony sent somebody else's pics? The manager at vikas puri is not even willing to talk to me now. I'm definitely gonna sue this stupid clinic for sure. Now, i have my body full o[censored]nwanted hair and even worst than before. And now i don't want any more service or assistance from these fraudsters, i want my full refund i. E. 42, 000/-
I'm attaching a picture of my sideburn as well where one on left is before taking any session i. E. Jan 25, 2019 and one on left is after 4 sessions i. E. Sep 6, 2020
+1 photos
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Berkowits Clinic customer support has been notified about the posted complaint.
Sep 06, 2020
Updated by Mansisinghal96
Sorry,
Left one is before and right one is after 4 sessions.
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Comments

They are ignoring my calls. Nobody is picking up at centre and head office. They listen everything then without a word, put my call on hold and cut afterwards. They are shameless and fraudsters.

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    Berkowits Clinic Phone
    +91 11 2924 4630
    +91 11 2924 4631
    Berkowits Clinic Address
    J -1, Kailash Colony, New Delhi, Delhi, India - 110048
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