[Resolved] Berkowits Clinic, Noida — The treatment was not effective and they charge me a lot
In the month of July 2008 i have started permanent hair removal Laser treatment for my full face area. they told me that the package will include 6 sittings(plus 1 complementry if required) and they charged me Rs.17, 000 for the package which i had payed in three insatallments.
After first sitting my acne problem becomes wirst, so they suggest me to take there acne treatment package first and then continue with the Laser treatment. This Acne treatment package cost me Rs.10, 000 more( Rs.1000 for each sitting). this treatment goes for next 1-1/2 month. There was some relife in acne problem but not to much extend. when i told them that i am not satisfy with ur services as i didnt find good results for acne problem, then they told me that you have to take 10 more sittings for the same for good results and that will charge Rs. 10, 000 again. but i denied for this treatment as i was not satisfied with there services.
Then they continue there Laser treatment for facial hair problem. In between they arrange a consultaion meeting with one of there Dermatologist. Who invested my history and suggest me some tests. But they never say that these tests are compulsory before further treatment. I asked one of the Berkowits clinic person who were asisting me there that if i'll not done these test is that will effect, and he answered me its up to you if you can thats better otherwise its ok.
I haven't done any test as i was not in the condition to pay for these expensive tests, as i have already payed a lot.
In the month of March 2009, when i go there for 7th sitting, they asked me for the feedback, I have commented 50-60 % as at that time the results were seemed fine to me even. I have take 7th sitting at same day. I was suppossing till the next month i'll get my good face...but in the next month situation becomes just opposite... the growth becomes visible again...i make a call them to take an appointment for next sitting. when i reached there they checked me out and denied to give another sitting untill i will not consult a gud GynoEndocronologist and make all the test suggested by them.
then i consulted one of my konwn Dermatologist and done all the test, it was resulted that the problem is due to hormonal imbalance that why the growth becomes visible again. and the solution for this is that i have to take oral treatment from my consulted dr. and have to take 6-8 Laser treatment sittings again which will cost me again that much or may be more.
Now, please give me some suggestion what can i do now. Can i claim then for my money or to treat further without any cost, as they didn't guide me properly.
I have already started my oral treatment since last month that also cost me a lot, now not able to pay for laser treatment. My face is in very wirst condition both of the problems(acne and anwanted facial hair) are persisting.
Except these issues i have suffer a lot from their inconvenient services. After second sitting their Machine was not working so first they made delay for third sitting by saying next week it will become fine, and later wen it doesn't work they told me to go there CP branch which was not convenient for me as i am new to Delhi/NCR. But still go there for my 3rd, 4th and 5th sittings. Another thing they gave there lots of products fo my acne problem and cost me extra, but even those products doesn't effective.
I think you can understand my situation, as for a human(that also a girl) their face is the frst thing to reflect there personality, and i am fead-up now from all these things and want some justice.
Please Help me out...
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Aug 13, 2020Complaint marked as Resolved
Apr 29, 2014
customer support has been notified about the posted complaint.