Bestech Group — Faulty Movie seats in movie hall and misbehaving staff name Vinay.

My self Adv Rahul Marwaha i have booked 2 movie tickets for the movie sooryavanshi on daye 05/11/2021 time 1 pm. At Mohali Seats booked are vip 15&16. On reaching the movie hall we found that seats were not working and were damaged on complaint of same after 15 mins a person came and then said il get the technial person then a technician came and fixed it the whole process took 30 mins and my movie was suffered. Then a employee named vinay came who was misbehaving. This behaviour of staff and the faulty seats has caused me a lot of discomfort. Let me know what u can do in this regard or shall i move to consumer courts for same.