Betway — Amount deducted from my account but not credited in betway or not coming back in my account

Address:	2/F Berkeley Square House, Berkeley Square, London, W1J 6BD, United Kingdom.
Website:	Betway Limited

Hello Sir,

I'm regular user of betway. I deposited on 28/10/21 Rs. 1000/- and Rs. 500/- and 30/10/21 Rs.500/- in betway account but it's not deposited in wallet and deducted to my bank account.

Mr. Chelsea, jarred and tahee (customer care) replied me for bank statement and i sent it immediately but after 25 days completed my money not received.

On 23/11/2021 I deposited Rs. 500/- again but rejected by your server and deducted from my bank account.

This is happening 3 to 4 times with me.
I'm totally frustrated due to system.

I dropping mail to betway since 29/10/2021 to till the date but still not my money received. You can check i am regular playing in betway but they send me only computer generated receipts.
Betway is big platform of batting but how can they delay for your customer service.
When i deposited money it will taken only up-to 5mins for credit but now i am begging for my money more then 25days.

Please help me to refund my money.