Betway — Deposited amount not reflecting in betway account

Website:bdbetway.com/en/sports

I had made couple of deposit transactions 5 one through UPI 5 days ago and one through card 2 days ago. Both the cases money got debited from me but the money is not shown up in my betway account. When I tried to reach for online support, It is asking me to wait for the next available agent and after waiting for some hours the chat gets disconnected. Really frustrated with the services and they are wasting our time on the name of online chat. Need somebody to look at this seriously and take necessary actions.
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