Betway — Money deposited but not reflected

My user ID is mkuma22.I have deposited 20k on 29th October, 20k on 25th November, 30k on 28th November. All the money has been deducted but not credited in my account. Total 70k is engaged with them.It has been more than a month they have not deposited the money.
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After complaining here I got 50k in my betway account. 20k still left

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