Betway — The transaction died. And the money was debited

Website:Betway

I made transaction of almost 2.3lakh since yesterday. 50000 INR Everytime one of the transactions died and it wasn't credited. I was asked to wait for 14 working days. But the reviews are scaring me how they don't do it in time. I want assurance from betway that they will return my money. Or just credit it in my account.
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Pointless I have not gotten my money back even after 6 months

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