After creating & verifying betway account i deposit money by using my astro pay card and when i tried to withdraw back betway freez my account. my betway withdrawal complaint was pending since 14 April 2022 and after so many emails I got a deadlock letter [EVTD[protected] mjincome] in which betway mentioned they sent back my money 2500rs [22 may 2022] to my bank account but i didn't receive it yet.
they also closed my account, they don't even responding to my emails.
betway said if you have any complaint than contact eCOGRA.
please help me to solve this issue.
thanks
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