Bewakoof Brands — Item has not delivered yet

Address:

DIST JUDGE COURT BARPETA, ASSAM

Sir, i ordered a t-shirt on a website www.bewakoof.com on 18th December 2020, my Order ID is 40278075.
My payment method was PayU Checkout, the amount of the t-shirt was 275/- Rs., i paid it by my debit card my e-mail id is [protected]@gmail.com they said i will receive my order in 8-10 days but it is 25 day gone i did not receive my order yet, they charges cut from my account, now i am feeling cheated, kindly help me please.