Bewakoof Brands Complaints & Reviews

Someone from a different city logged in to my account and used my wallet money to buy products, I received multiple login attempts and multiple OTPs, I shared them with no one but the account still got hacked, I have extremely personal information like my address and phone number in the app, this is concerning....

I received the order of baggy jeans from bewakoof.com which I didn't liked. I requested for return pickup . The person came for picking up the order said that he can't fill up some code given by the company..they are making fools over so many customers.. then he returned without taking the product.. the product is still unused, fully tagged, i want my return by tomorrow.....

A sweatshirt was bought from Bewakoof brand. And due to zip quality and size issue a exchange was initiated. A mail was dropped requesting for cancelling this exchange and instead go with return process as time to deliver too was also long. I received a call on 21 Sunday from Bewakoof support team saying that they have initiated the cancellation of exchange delivery and if still i receive i can take it up and then raise a return from app....

I am writing to bring to your attention a grave matter of consumer dissatisfaction and inconvenience caused by the online retail platform Bewakoof. My name is Sheetal Gurav, and I recently experienced a deeply frustrating and unresolved issue with a return request for order ID 55885273[].

Despite adhering to Bewakoof's stated policies, providing all necessary details, and promptly notifying them within the stipulated 48-hour...

I placed order (Order ID[protected] for Escape The Ordinary Crewneck Varsity Rib T-Shirt and they delivered the wrong product. I have attached the picture of wrong product delivered and also a screenshot of the order that I had placed.
Bewakoof doesn't have a customer care contact number. I have raised multiple complaints on e-mail for replacing the order or giving me a refund but they only send automated standard responses.
br...

I was about to receive my order by 25 oct 2023 of AWB no[protected] but it's not yet delivered.
It's been past 2 days since the product has arrived in my city.
So kindly take action and deliver my product today itself as I need my product immediately...

I ordered two tshirt from the bewakoof website which is prepaid and the delivery date was 22nd of October one t- shirt came on 21st October and was shown out for delivery and on the same day the delivery was showing undelivered and I got a WhatsApp message from the Xpressbees number that my order is undelivered as I opted for later delivery which I didn't and after 2 days the 2nd t shirt also arrived at the destination hub so I thought that...

Highly Disappointed and poor customer service*

Bewakoof.com

Ordered coords for men and received coords for women.Terrible Service!

Try to connect with customer support, non responsive, non information and non supportive customer service.Pathetic and robotic customer service!

After 2 days I received a call, asking me to drop an email with wrong product images attached, and the issue...

Got an email from Bewakoof that the order has been shipped but we have not placed any order. On checking the account some person from another state has placed an order from my account and it is already shipped. There is no customer care number mentioned and it is not allowing to cancel the order stating that it is already shipped...

My product is not shipped, it is more than 20 days and not able to cancel, email says refuse the item when delivered, but when it is not shipped how can I refuse the delivery item.

order no 54471841...

I ordered three T-shirts from Bewakoof on June 7. I have received only one t-shirt but the status shows delivered for two t-shirts. I have shared the t-shirt details with you below.

(T-shirt not received but status is delivered)
Order ID: 54072566
T-shirt: Men's Green Striped Printed T-shirt
Size: L

(T-shirt received)
Order ID: 54072573
T-shirt: Men's Green Vacation Mode Graphic...

Someone from Bewakoof team hacked my account and have used my wallet balance to place an order. There is simply no customer care number. I emailed bewakoof but still there is no immediate solution/resolution....

I have ordered an oversized t shirt from bewakoof clothing brand but it's been more than 10 days and my product is not delivered yet please kindly check my issue as I have given prepaid amount if you can't delivered at time then refund my money...

I had ordered kurti on bewakoof site on 1st May 2023.order id#53606940 expected delivery was on 7th may 2023.still the order not delivered yet..multiple delivery attempts by their delivery partner xpressbees have failed..and both bewakoof and xpressbees not responding to calls and mails..it's been a week..so finally when I requested to cancel and send me the refund..bewakoof company is not responding to that also....

I had 2 products to return and I talked to pickup executive and informed him that I am leaving my products on my door and u check wisely and pickup accordingly. But he took wrong product and returned it without asking me. I got refund for the product I still have and my return for already returned item is still pending and refund too. I have wrote tons of email and tried everything but they are not responding back...

My order status is showing failed delivery attempt and it's prepaid order am unable to contact them and they didn't contact me or try to reach me without making any efforts they are showing undelivered status and am unable to cancel or get refund what should I do now?
Tracking number[protected]...

My order status is showing failed delivery attempt and it's prepaid order am unable to contact them and they didn't contact me or try to reach me without making any efforts they are showing undelivered status and am unable to cancel or get refund what should I do now?...

I had ordered a Men's blue graphic printed oversized full sleeves tshirt Having Order ID 53220030 . It was supposed to be delivered by 9th April but it has yet not been delivered and i haven't even received and update regarding the product delivery. I have already paid the amount for the product though UPI....

Account is hacked and prder placed using wallet money . Despite several complaints the account was not locked and order was being placed ....

I have Rs. 584 in Bewakoof wallet which needs to be transfered to my bank account. Even though I have contacted their customer service about this several times, and even though they have told that the refund has been initiated, the amount has still not been refunded properly and now they are saying that it is not possible to do so! I want my money back!...