I received a mail that an order has been delivered through my bewakoof account, while I did not place any order. I checked my bewakoof account and found that some fraudster has ordered from my account and used my money from the wallet.
Now firstly, this company make refunds to the wallets and not to the original source of payment without asking me my choice. This might be business tactic but at the risk of customers wealth. Secondly, their website is very insecure that someone just accessed my account this easily. Company didn't notify me when the order was placed and shipped through sms or email. They only notified me when the delivery was done, why was it so? Were they supporting this unethical activity?
This is completely invasion of my privacy and unethical use of account and money.
The company response was that they have blocked my account, but what's the point when the theft has already been done. I have lost my money and some one was able to see my details in the account. Was this information helpful? |
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