Bewakoof Brands — Not returning wrong product delivered

Highly Disappointed and poor customer service*

Bewakoof.com

Ordered coords for men and received coords for women.Terrible Service!

Try to connect with customer support, non responsive, non information and non supportive customer service.Pathetic and robotic customer service!

After 2 days I received a call, asking me to drop an email with wrong product images attached, and the issue will be resolved in max 48 hours. What a big lie!

It's been 10 days now, every time delivery person came and refuse to pickup wrong product, as he is not informed. Highly mismanagement!

I have already raised ticket thrice but no response, neither they are refunding money back, not replying to mails.

Will be taking this case to consumer court now to make sure Bewakoof.com is penalised.