BeyondPinkShop.com Complaints & Reviews

I ordered a dress with order number BP_8746 and the size is small, but the site is not updating my order status and the company is not returning or exchanging the dress and not even responding to my messages.

I have received the product and paid 3000rs as cash on delivery.
But the product was offsize and colour did not turn out the way I expected.
So I initiated a request and it fits the return criteria too.
But the team has not responded yet.
Please help me out

They are not responding me back I have sent so many return requests emails and even texts on watsapp but they aren’t responding to any I want to return my order and get my money back

The fit was not good and the product is damaged. I want to initiate the return but they are not allowing it. I want my refund in my bank account and not on beyondpink account.

I had ordered a dress from Beyond Pink Shop in Feb 2021, but the quality and size of the product did not match with what was shown on the website, so had initiated a return, they said I won't be given a refund but will be provided store credits which I did receive but I have been trying to use them since last 8 months, had a conversation with the team on phone WhatsApp and sent them a mail but they have stopped responding to everything.br...

I have bought a dress from your site and I want it to be exchanged as I have size issue but you guys haven’t updated on the site. So no return option is available neither you are replying over whatsapp.

Ordered a dress from them on 8/3/21. They first sent a dress that wasn’t the size they had prescribed on the site. They accepted their fault and send a replacement which was of the right size but the material was different and substandard. On talking to them again they again accepted to send me a new dress with the proper cloth but have now stopped responding to me and blocked me from their Instagram site. All I want now is them to refund me my money which they seem to be against. Plz help sort this out.

Transaction ID: 36323
Merchant Website: www.beyondpinkshop.com
Amount Paid: 1650.00
Order Date:[protected]:16:15

I ordered a red Vegas mermaid dress, the product was pathetic and is not at all same as shown in the picture on their site, not only this when we are trying to know the returning policy none of them is responding... Totally disappointed and is fraud

Hi! I ordered a dress in March and I still haven’t received it. On the website, it says that delivery usually takes place within 3-4 days after placing the order, but i still haven’t received it. I’d like to cancel the order and get a refund.

I have ordered a dress which looked good in pictures. But In reality it looks like tailor stitched bad top. I have raised return request but its still in awaiting after 1 month. Kindly look into this.
Return request id is : #1310 and it was requested on 25/01/2021

I had ordered a red vegas mermaid dress... The dress shown in the picture is very pretty but the original dress is horrible
Of the worst quality
So i requested them for an exchange
They took back that dress within a week and promised to send the new one within next week
It's been 1-2 months and they have not yet sent anything
I have number of a guy called manish
He doesn't have the basic manners of talking to a human being... Very rude mannerless and ill spoken.. Doesn't know how to treat a customer
He's been telling me that it will be shipped tomorrow for the past 1.5 months but their tomorrow has not yet reached
Horrible customer care services horrible product services
Companies like these should be banned
Worst experience ever
Never saw a brand who ill treats their customers like this

I ordered sultry burgundy velvet dress size xs and got the size l. The quality of velvet is too poor, it's far different from the product shown. It feels like a tailor has stitched dress without knowing the measurement of the person.. Highly disappointed!!
Please take back the product and return my money as soon as possible🙏

This is with reference to order no : 17065.
I had ordered two products, a dress and a jacket. I did not receive both the products for a couple of weeks so i tried calling, messaging and emailing and finally got through after a couple of days. They sent the dress in a few days and told the jacket was out of stock but would be delivered by the next week. I received the dress, not only was it cheap but it was also not in accordance to the size chart. I initiated a return immediately but no one came to pick it up for a couple of months and after not receiving the jacket (That was supposed to come the next week) for a few of months i cancelled the item. I called regularly for a few weeks just to get the dress returned. Finally got through and they said they would send somebody immediately, after a few days i got the jacket which i had cancelled it was of poor quality, did not match the picture and was not of the same colour. After weeks of calling again! Finally someone came and picked up the items.
I have called numerous times after that to get a replacement or a refund, emailed a couple of times too. There is rarely an answer or reply and if any it is extremely unprofessional and pathetic.
The website is never updated so i am not able to track the status of the order or refund.
Keep in mind my order was placed in either july or august of 2019 and it is now 2020.
Through this forum atleast, i hope the issue is resolved quickly and i get a refund at the earliest.
I spent quite a lot of money on this website and wish to get a refund at the earliest to just close this matter.

This is with reference to order no : 17343, the product i received initially was of poor quality and not satisfactory at all and requested for a replacement with another product of the same price. They literally took months to get it replaced although the one they sent also was extremely bad and cheap (Legit a rope was given as the string of a dress). They never even updated their website atleast so i could track through the order number and status. Later i had requested them to either give me a refund as the products were extremely bad and cheap or a quick replacement but still haven’t got a response while they only say that it’s (The dress) been given to the courier company. During this entire time their response over emails and calls were extremely unprofessional and customer service pathetic. I’ve been sending them mails every alternate day, i still haven’t got a response from them with regard to the product i should be receiving or the refund that i had asked for. Their behaviour and response towards customers is extremely unprofessional.
Through this forum atleast, i hope the issue is resolved quickly and i get a refund at the earliest.

I placed an order 18133 and when trying to track the order i found that website itself is not opening and is being redirected to ekartbuilder website. Neither are they replying to mails to update the order status.
Looks like a fraud website i lost my money to. Never go with this website.
Atleast should update the order status in mail or i want my money back.

I placed and paid for this Order ID: 17234
on 14/07/2019 from beyondpinkshop.com

It's more than a fortnight and there is no update on the delivery of the ordered dress. They do not reply to the enquiry emails and there's of course no contact number. It usually takes 4-5 days only to deliver any product ordered online.

If there's any issue, beyond pink should at least inform their customers. It's an absolutely unprofessional behaviour. Would want the money back into bank account if they can't deliver my order in next one week

Thanks,
Juhi

I ordered a denim shirt on 25th april, 2019 and made the full payment, still i haven't recieved it yet.. It generally takes 4 to 7 days to deliver bt they're taking too long and above all they are nt responding to emails and calls, if you are unable to deliver it, then i want a refund, my order id is 15480. Please look into the matter. Otherwise i need to take strict actions.

I ordered a casual denim shirt and after so many days when i didn't get any status of my order, i wrote email but there was no answer then i called the customer care number but didn't receive my call..

I want refund back in any case. What nonsense is going on over here. When will i get back my money???

I already make full payment of that product.

Please look into #13523 order id.. Otherwise i need to take strict actions against your company.

I had ordered a dress in the year 2017 end. I had got a call confirming my address to deliver the product but till early 2018 no product was delivered to me. I called and texted them for my issue and was given an assurance that i can order another product in return of the one which was never delivered to me. I ordered another dress and gave them another address so that they do not have an issue while delivering. Its been an year i have neither got the product nor received the refund.

Do not place prepaid orders. It has been 10 days since i placed the order. No update on order yet. They don't receive calls or reply to emails. Once someone answered my call and said order is dispatched and i will get it in 2 days. It has been 5 days since that call. Either send me my product or refund me my money. Asap
Please don't write things like delivery within 4 days if you can't deliver to that.
Also please have a better customer service. Unprofessional call answering and that too if you call them 100 times they will answer once. And the person who answers calls has no idea about the orders. He just answers randomly and lies a lot.