BuyAtBrands Complaints & Reviews

I purchased one edifice (ef550) watch (invoice number:1105261) worth rupees 3500.00 around june 2015 from your esteemed company. but unfortunately within a span of one year its wrist belt got broken and the minute hand has become loose, so the watch is unable show any time. it is unexpected that an esteemed company like this could provide such low quality watch. i would expect my watch to be replaced.

Amit Singh
Mandalia B / 2, Brajrajnagar
61959-client invoice no
At soon I see the watch, the watch appears to be damaged
The glass above the dial is not fixed and the chain of the watch is broken too
Looks like it's already a broken watch that has been delivered to me by buyatbrands
Seriously disappointed by buyatbrands
The dial of the watch also looks like manipulated.

I bought Casio watch and its radium not working. After 2-3 month call, they had arranged pick up and after 3 month constant call, they replaced watch (as per buyatbrand). Problem still as it is. The worst condition is, they never reply or call back in mail or phone. I have all phone records and email conversation with me. Never buy from this site.

I made payment for a perfume. I have paid delivery charges as well.
At that time they advertised that if they dont deliver then they pay double times as fine.

1st case of Thief--They put my product on hold for almost one year. Neither cancelling my order or starting with delivery. The customer service is non-responsive.

2nd case of Thief--They owed me fine(as per the website policy) + Refund of product cost.They did not.

date of incident=12/13/2011
Order was cancelled on 03/25/2014
Order reference =[protected]

I have ordered Casio watch on 14th Jan vide invoice no #IN045660. But i am not receiving any update from them or not able to track my product.

Pl help me out my contact no [protected] or [protected]

I ordered a watch order number IKGLDQCWL from Buy at brands and had to cancel the order next day, I canceled the order by calling to the customer service number and made sure the money will be credited within 7 days, Now its been 18 days and still they say they have a bank problem . Now When I call the agent Swati told me to do whatever I can and they cannot refund now as bank has problem. I need to know how to register a fraud complaint against the site .

I have ordered casio edifice watch.. When i opened box i saw a wrist chain is opened frm one side.. I thnk its ok.. But when i remove wrist chain polythene i saw a fake copper color.. I have paid ₹4200.. Any one help me pls..! I have also showen the watch on casio store the say this is fake watch.. They also ready to give me a write letter tht this watch is fake.. Copper color is fully fake..! I also maded video while opening box which came by corier boy..! [protected]@gmail.com

Hello Team, I Purchased a casio watch from Buyatbrands.com but after paying through my Credit card i found the product is duplicate and Itried to contact them through +[protected] but no one picking up and I am trying to reach them for past 7 days still failed and today I received a product through some courier and denied a delivery but still delivery person kept a product near my door step and went and I am really frustrated about it so, please someone help me to get my money back and the Order # QEBADHTCQ

I brought casio edifice redbull series from buyatbrands not even 3 months the watch has got fault..I called buy at brands they didn't picked the call for a month .After a long struggle i raised a request..They doing all nefarious activities ..they are cheating and faking as like hell..No response saying like..the watch we dispatched but courier company has lost that.so we will send the watch again.like this they gone through three months..still no response..that too when i ever i calling they making me to hold on and no repsonse

I had ordered an Casio Edifice watch on 29/03/2015 vide order no, DUQVGBHUF for Rs.3000/- (67% discounted as advertised) from Buy at brands website, for which I received a duplicate Casio Edifice watch which you can get for Rs.1000/- approx. from any local market. The quality of finishing ascertained that it is a duplicate piece. To verify the same I got it checked by 2-3 local authorized Casio dealers, they also told the same thing that the watch is duplicate. I've emailed them 4-5 times regarding refund of the same but there is not even a single response from their side. Now I've contacted them many via phone but they making lame excuses that I have removed the lamination the strap so it cannot be refunded or returned. I request you to please help me in getting my refund for duplicate watch sold by Buy at brands and advertising it as original & highly discounted watch.

My complaint I have purchase a watch from Buyatbrands.com on 05 March 2015, Invoice no. #IN021515, brand-Casio EF-550RBSP-7AV Edifice Series Gents Wrist Watch - Imported, Rs. 3449/-. when Buyatbrands comform me for the order they conform me if the item you not like than inform us(Buyatbrands) with in 7 days we will collect the item and refund the total amount with in next 7 days without any deduction. when I received the item form Buyatbrands I feel the item is not genuine, then go to Casio work shop at Okhala industrial area for conform the item is casio product and genuine. after Casio's engineer investigation and give me a certificate for this product is FAKE and not any casio product. after date request to Buyatbrands for turn the item. they making lot regions for collecting the watch from me. final they have arrange the courier for the same. that time I have call the Buyatbrands office Landline No.[protected] for courier charges bear the Buyatbrands and they have conform me this is not charge to you this is facilitated by office (buyatbrands) and all the charges goes to office. dear Sir/Madam, after collecting the watch they have transferred the Rs. 3349/- Less 100/- in my account after 15days. then I ask to him for the why Rs. 100/- less/short transferred in my account. they says the Rs. 100/- is courier charges. but at the time of courier dispatched I have conform to him for this charges is charged to Buyatbrands. requesting you the Buyatbrands cheating with me as they have sale the Fake watch me in the name of Casio product and charge the Rs. 100/- from me. requesting you please help me for the same. they mantle harries me and lot of expenses the time and money because the watch (item) was fake. requesting you please proved the a genuine justice me. thanks Vishwas Sharma. [protected].

I have ordered a TITAN WWF series watch from Buyatbrands.Their website states they deliver product within 7 working days. I have ordered product on 4th February, 2015 and today is 23rd February 2015. However payment method selected was Cash on Delivery. Kindly take the necessary actions.

I had placed an order with BuyatBrands on the 16th April 2013. I had made a payment of Rs 22k to them to supply a Casio Protrek Watch. Unfortunately that was the last I saw of my hard earned money. Sweekar Chopra and his partners in crime at the fake and fraud site , have failed to deliver/ refund my money. These bunch of cheaters don't respond to my e mails and the phone call is out of question as the cheaters don't lift the phone , and I see that since yesterday they claim their help line Nos is out of order. Looks like they have cheated their phone service provider as well.I belive some of the people here who have been cheated by Sweekar are lucky that some one responds to their mails and phone calls in my case there is absolutely no response. I dont understand why the web master does not close down this fake site out to cheat people. Just o inform all my firends who have been cheated by Sweekar Chopra , please lodge a complaint against him with your credit card company and ask for a charge back. Also get in touch with EBS his credit card processing company within 7 days of the charge and ask for a reversal. Though this cheater has circumvented that clause as well !! for he all ways says he has a 7 days shipping policy so that when he has to authorize charge from EBS for collection he does not have to provide proof of dispatch.But I feel that multiple complaints against the cheater Sweekar to EBS should help .

Dear All,

I have booked the Philips Gogear Spark 2GB Mp3 Player SA2925A - Color : Grey from BUY AT BRANDS on 19th Feb, 2013. Upfront Payment vide Credit Card was also made towards this booking.

Product Reference No. PGYZBKBEM was allocated for future correspondences.

However, i am heavily dissapointed that my product has not been delivered to me so far. I am trying to contact their customer care number (+[protected] from past 4-5 days, but no one responds to the call. Even i tried to put mail ([protected]@buyatbrands.com ; [protected]@buyatbrands.com) raising my grievances, but to no use.

I an highly frustrated due to such unethical practice followed by BUY AT BRANDS team.

Kindly help me.

Regards,
Vishal Bommer

Ordered through [protected]@brands on 30th january 2013 casio wrist watch and perfume. As per the site policy ordered will be couriered by blue dart and will be delivered within 5 working dates. After 5 working days contacted customer care and told me a later date. I was patient enough to wait but till date i have not received the order. Their is no tracking no. for my order placed. For above reasons i would like to register a complaint against [protected]@brands for not keeping the promises & reimbursement of my amount. Attached invoice order from [protected]@brands. Please take action against internet frauds and improper customer service. Please do contact their customer no. and you will come to know nobody responses.

i placed an order before 12 days fossil black metal watch . it indicates that the watch has shipped before 5 days . i dint get any information about it . Even the site buyatbrands.com given a wrong tracking number and detail in bluedart express . it says that the tracking detail and reference number is invalid .
how can i get my money back ?

Sir,

I order Titan Zoop Collection for my daughter birthday, the detail as below
Order: WNJYQEUZN placed on 12/07/2012 20:27:02
Payment: EBS

Reference Product Unit price Quantity Total price
735PP08 Titan Zoop 735PP08 Kids Watch - Color : Pink 585 Rs 1 585 Rs

I mail them for the delivery detail but they are not responding, and not even pick up the helpline phone.
When I got this number [protected] from, one of the complain sight of buyatbrand. I gave a call and gave all my detail, than after when I log in to account of buyatbrand, I want be able to log in because they delete my account detail.
I come to now about this company by Junglee.com. When I was searching for my daughter watch Junglee.com gave me the dealer sight address and I order the watch and done the full payment.
Please look in to the matter of Buyatbrand as well as Junglee.com.

Thanks regards,
Kruti Goud

This complaint is regarding an online order number ZZHYKFQGN,Invoice number IN003793 placed on[protected] for Casio, MTD-1069B-1A1V- Black Wrist Watch.
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The order for the above mentioned product was made by full payment of cash by credit card and yet the product has not been delivered till date. And even more I have been trying to track my order since 28/11/2012 by trying to contact the customer assistance number +[protected] mentioned on the invoice and reach them through mails but with fail.
Im deeply concerned about the order placed and even more appalled by the callous attitude of Buyatbrands. I completely agree with the hundreds of other disappointed customers that buyatbrands has indeed turned out to be the most unreliable online shopping site ever.
Expecting a prompt response from Buyatbrands. Contact: [protected] or [protected].

Further negligence from Buybrands would lead to complaint against the team to Department of Consumer Affairs.

I have placed an order on 28/11/2012 for Casio Wrist Watch, MTD-1069B-1A1V, A514, Order No: ZZHYKFQGN, and even paid the full amount 3996 Rs by credit card.I was assured delivery in 4 days and even after 7 days nor did they deliver the product nor did i get any call or message regarding the same.Even their customer care number as given in website and in my invoice which is +[protected] is not working.No body is attending the calls at this number.I am now concerned about my paid amount.please get me a refund for the paid amount.Thank you.

I bought Samsung Galaxy S3 from the website buyatbrands.com. they delivered me the phone after 10 days which was UK imported and locked into UK's Network operator. It was nowhere written in the terms & conditions of the website. and the seal of the box carrying the handset was broken from there. And then i had to buy the unlocking code at Rs. 1381 from another website (cellunlocker.net) When I contacted them, they ignored my calls, finally they answered my call after 24 hours of delivery. After a long argument they promised that they will send me a free Flip Cover in condolence with the locked phone but it has now gone almost a month and I haven't got the Flip cover or anything confirming its dispatch.