BeyondPinkShop.com Complaints & Reviews

I ahd ordered two dresses and requested a refund from shop due to poor quality and ill fitting issues.
It has been more than 5 months and still no update on refund.
There has been multiple. Emails and conversations that has happened from me to website and still absolutely no action has been taken.

Kindly help initaite refund to my account asap. Its extremely disappointing to see such ignorance and bad customer service.
The website should be warned for such fraudulent behaviour.
Order number - #6247

Amount - 3610 inr

Its a fraud company. I have ordered 5 dresses worth inr 8455. But cancelled the same within span of 7 to 8 hours. But beyondpink imhas refused to take it into consideration that they have recieved any intimation of money being transferred to thier account. And they are not even replying my mails. I have all the proofs of payment done and payumoney settling the amount with beyondpink. But still they refusing to refund the money. I want my money back. Else i will take legitimate action against this company.

Kalpana singh
Order id 11180

This is the most disgusting service i have ever encountered for online shopping. You do not have the decency to even respond to the customer calls, messages and emails. Why do you even mention a phone number on your site, when you are not interested in answering the calls? When the phone rings, you guys disconnect the call. Where are your manners?

Order no : 11066. Order placed on 2nd october 2018. Payment made online while placing the order.

Only lies and fake promises. No call back with status even after promising to do so. Terrible service.

Am definitely not recommending this site to anybody and will ensure that i don't ever order from here again, in this lifetime.

It is very surprising that it takes over 15 days, for the parcel to reach from delhi. Even if the delivery boy crawls all the way from delhi, he should have reached by now.

As mentioned earlier, incase i do not receive my parcel within the next two days ie by friday, 19th october, 2018, i will be forced to go to the consumer court and file a complaint and then we shall meet in court.

Hopefully, i shall receive a response to this and my parcel too, asap.

Jasleen

I had placed an order with three dresses from this website with and I prepaid for the order. The date of order was - 10/6/2018. I have still not received the order. I have tried calling them so many times, but in all in vain. They answer the call and tell me that they will call back in 10 minutes and never call back.
I have been writing mails to them almost every alternate day to check upon the same, but they hardly bother to answer the mails also.
The customer harassment is at the peak with them, they themselves don't know about their shipments and order status.

I want my money back.

You guys just making fool of peoples... They dont even have returning policy... Coz i have ordered as a guest used of that site... I have ordered one piece dress and they have given me skirt and top. My product were of 2000rs and the product they have given is of 1800rs.. When i am trying to call number is switch off i am trying their number whole day... What should i do now... I want what i ordered... Or just tell me how to return it and give me my money back.

I am from guwahati and they messed up my orders and didn't even try to make it right. I kept calling and texting them but they only gave me false hope and nothing else. They sent a totally different dress to me and keep saying that the dress will be delivered but nothing really happens😡😡😤😤bakwas, faltu, apna paisa bachao mat order karo. Bakra banate hain logo ko even after 3 months or so no results have been seen and they keep telling me that process kar diya hain and all that. At least sach kehne ki to himmat rakho. 1500 rs down the drain. It was my hard earned money and i am only 18. These people are thugs. Don't order you don't want to waste money do you??
😒😒

I ordered a hoody in winters and after so many days when i didn't get i wrote email but htere was no answer then i called the customer care number they said why u waited so long why didn't you call, that email id was wrong.

Its been 4 months, i haven't got my order yet and they said in an email response that they will refund the money but still nothing happened and now they are not responding on emails.

See the email excerpts below-
Now its been more than a month that european brand is settled or not or should i go to consumer court or you guys are paying back my money???

On fri, may 12, 2017 at 3:57 pm, richa sinha wrote:
Any update???

On fri, may 5, 2017 at 10:04 am, richa sinha wrote:
What nonsense is going on over here.
When will i get back my money???
You ask for account details and then sleep over it...
You said "o kindly share your bank account details, we will transfer the amount by today only." where is your today lost???

On thu, apr 27, 2017 at 3:56 pm, richa sinha wrote:
I haven't got my money yet.
Any update.

On wed, apr 19, 2017 at 10:38 am, richa sinha wrote:
Name of the bank - citibank
Ac no.- [protected]
Ifsc - citi0000002
Branch - cannought place
Name - richa kumari

On wed, apr 19, 2017 at 10:20 am, beyond pink wrote:
Hello richa

Sorry for the inconvenience, we are totally agree with you, actually last week our brand has been taken over by one european brand completely so all services are now on hold for one month. From next month you will completely see the new beyond pink all together.

So kindly share your bank account details, we will transfer the amount by today only.

Thanks

On apr 19, 2017 10:17 am, "richa sinha" wrote:
Hi team,
After all the wait, i got to know the customer care email id is changed and you guys didn't take pain to update on the website.
I called the customer care number then i got to know the same.
To my utmost disappointment i heard a chat on whatsapp customer care number and it was very unwelcome chat. And when i asked that i want to talk to some person and got another customer care number, i got the resoultion from maneesh that in place of this winter wear i will get t shirt, but its been 21 days and i haven't got anything yet.

Now i want my refund asap.
It was the worst experience i have ever had with any ecommerce company.

Thanks.
Richa sinha
[protected]

— forwarded message —
From: richa sinha
Date: wed, mar 22, 2017 at 10:17 am
Subject: re: your transaction with www.beyondpinkshop.com on[protected] is successful
To: [protected]@beyondpinkshop.com

Excuse me, you ate my money and no response i am getting, where is my order???

On tue, feb 21, 2017 at 11:25 am, richa sinha wrote:
Response awaited.

On fri, feb 17, 2017 at 12:28 pm, richa sinha wrote:
Hi team,

Please go through the email below, i haven't heard back anything regarding my order.
Please let me know when will i get it. Its been more than 2 weeks.

Merchant order id: baa1c4ef9c8f9ce2bfbf

Http://www.beyondpinkshop.com/home/

I had received this dress on 23/08/2016. How ever it was not as shown on their shopping site. Therefore i had requested for return, the owner said we will not return the but we can replace it with some other dress. She said the another dress which you want will come in stock on 7/09/2016. I had called her several times and even messaged her however she never replied. I had even commented on her facebook page but she changed the settings and i was not able to comment as well.
Dress is of 1500 rs.

They show pictures of dresses and try to make dress similar as shown in those pictures.

Worst shopping site ever. Would never shop again or refer any body.
I need my money back or a new dress. She said you can replace the dress 10 times till the time you are satisfied. But when i call here she never replies.

Please look into this.