Beyondpinkshop.com — Return request

Address:

Paras trade centre, Shop no.320,3rd floor, Gwal Pahari, Gurugram, 122001

I have received the product and paid 3000rs as cash on delivery.
But the product was offsize and colour did not turn out the way I expected.
So I initiated a request and it fits the return criteria too.
But the team has not responded yet.
Please help me out