Bgmi — Account banned due to unknown reasons

No reason is provided why account is banned instead of providing all details, i play fairly and my KD is 1.2 only, if I am hacking it will be more than that.I am using account for more than 3 yrs now and at 64 level. On complain to BGMI, an auto reply came that they cannot assist further ! 1st BGMI is not able to stop hackers now you are banning all if they are reported due to high ping.How fair it is?? We have no option but to move to other game if there is no fair judgment from your end. Very much disappointed with BGMI.
Charter I'd - [protected]
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