Bhadra Gas Agency — They opted us out of subsidy

Address:

Mumbai City, Maharashtra, 400002

As per PM's advice we also opted to get subsidy on our gas cylinder, but we are not receiving the subsidy returns in our bank.
But some reason we are opted out of subsidy, I called to our gas provider which is Padmini Gas Service located in Khetwadi, Mumbai.
They told me first that your Aadhar is not linked with gas service and bank, so please submit your Aadhar card copy so we submitted it and then after some days I called them back and that time they told me you are opted out of subsidy then I told we didn't opted out of subsidy it's from your side then also I said OK no problem please opt me again so they told to write a letter so I provided them the letter but there is no response.
My name Ashok. S. Parmar
Consumer no.29562314
Dist. No. 110841.
Service provider: Padmini Gas Service
Cylinder: Bharat gas.
So please look out of my problem and solve it fast till now I have not receive any money.
And ask for compensation.